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HomeMy WebLinkAbout2013-03-19 - Executive-Administrative-Organizational Committee Meeting Agenda Packet Yorba Linda Hater District AGENDA YORBA LINDA WATER DISTRICT EXEC-ADM IN-ORGAN IZATIO NAL COMMITTEE MEETING Tuesday, March 19, 2013, 4:00 PM 1717 E Miraloma Ave, Placentia CA 92870 1. CALL TO ORDER 2. ROLL CALL COMMITTEE STAFF Director Gary T. Melton, Chair Steve Conklin, Acting General Manager Director Robert R. Kiley Damon Micalizzi, Public Information Officer 3. PUBLIC COMMENTS Any individual wishing to address the committee is requested to identify themselves and state the matter on which they wish to comment. If the matter is on this agenda, the committee Chair will recognize the individual for their comment when the item is considered. No action will be taken on matters not listed on this agenda. Comments are limited to matters of public interest and matters within the jurisdiction of the Water District. Comments are limited to five minutes. 4. ACTION CALENDAR This portion of the agenda is for items where staff presentations and committee discussions are needed prior to formal committee action. 4.1. Request to Support Election of Kathleen Tiegs for ACWA Vice-President Recommendation. That the Committee consider this matter and provide a recommendation to the Board of Directors. 4.2. Request for Support for OCWD Act Amendment Regarding Recovery of Groundwater Clean-up Costs Recommendation. That the Committee consider this matter and provide a recommendation to the Board of Directors. 4.3. Declaration of Intent to Sell Surplus Property at 4622 Plumosa Drive Recommendation. That the Committee recommend the Board of Directors adopt a declaration that the District-owned property at 4622 Plumosa Drive is no longer necessary for District use and authorize the Acting General Manager to send out the attached letter. 4.4. Special District Leadership Foundation - District Transparency Certificate of Excellence Recommendation. That the Committee consider District participation in this program and provide a recommendation to the Board of Directors. 5. DISCUSSION ITEMS This portion of the agenda is for matters such as technical presentations, drafts of proposed policies, or similar items for which staff is seeking the advice and counsel of the Committee members. This portion of the agenda may also include items for information only. 5.1. Legislative Affairs Update (Verbal Report) 5.2. Status of OCWD Annexation Project (Verbal Report) 5.3. Status of Operations and Efficiency Study SOQ (Verbal Report) 5.4. Potential Use of Plumosa Property by OCSD for Training (Verbal Report) 5.5. Security Measures at Valley View Reservoir (Verbal Report) 5.6. Second Draft Administration Department Budget FY 2013-14 5.7. Customer Service Feedback Report 5.8. Status of Strategic Plan Initiatives 5.9. Future Agenda Items and Staff Tasks 6. CLOSED SESSION The Committee may hold a closed session on items related to personnel, labor relations and/or litigation. The public is excused during these discussions. 6.1. Conference with Legal Counsel — Pending Litigation Pursuant to Subdivision (a) of Section 54956.9 of the California Government Code Name of Case: ACWA/JPIA, et al. vs. Insurance Company of the State of Pennsylvania, et al. (OC Superior Court - Case No. 00486884) 7. ADJOURNMENT 7.1. The next Executive-Administrative-Organizational Committee meeting is scheduled to be held Tuesday, April 16, 2013 at 4:00 p.m. Items Distributed to the Committee Less Than 72 Hours Prior to the Meeting Pursuant to Government Code section 54957.5, non-exempt public records that relate to open session agenda items and are distributed to a majority of the Committee less than seventy-two (72) hours prior to the meeting will be available for public inspection in the lobby of the District's business office located at 1717 E. Miraloma Avenue, Placentia, CA 92870, during regular business hours. When practical, these public records will also be made available on the District's internet website accessible at http://www.ylwd.com/. Accommodations for the Disabled Any person may make a request for a disability-related modification or accommodation needed for that person to be able to participate in the public meeting by telephoning the Executive Secretary at 714-701-3020, or writing to Yorba Linda Water District, P.O. Box 309, Yorba Linda, CA 92885-0309. Requests must specify the nature of the disability and the type of accommodation requested. A telephone number or other contact information should be included so the District staff may discuss appropriate arrangements. Persons requesting a disability-related accommodation should make the request with adequate time before the meeting for the District to provide the requested accommodation. ITEM NO. 4.1 AGENDA REPORT Meeting Date: March 19, 2013 To: Executive-Administrative- Organizational Committee From: Steve Conklin, Acting General Manager Presented By: Steve Conklin, Acting General Manager Prepared By: Cindy Botts, Management Analyst Subject: Request to Support Election of Kathleen Tiegs for ACWA Vice-President SUMMARY: The Cucamonga Valley Water District is requesting that YLWD consider supporting them in electing Kathleen Tiegs for ACWA Vice-President, through the casting of its vote in the 2013 elections. STAFF RECOMMENDATION: That the Committee consider this matter and provide a recommendation to the Board of Directors. DISCUSSION: YLWD has been asked to cast its vote in support of Cucamonga Valley Water District Director Kathleen Tiegs for ACWA Vice-President, when the 2013 elections take place later in the year. Attached is correspondence received from the Cucamonga Valley Water District, including background information on Mrs. Tiegs, for the Committee's consideration. STRATEGIC PLAN: CP 2-D: Enhance the District's Regional Water and Wastewater Industry Participation ATTACHMENTS: Name: Description: Type: CVWD Support Reguest.pdf CVWD Request for Support Letter Backup Material ,&A Cucamonga Valley Water District -- 10440 Ashford Street, Rancho Cucamonga,CA 91730-2799 P.O. Box 638, Rancho Cucamonga,CA 91729-0638 (909) 987-2591 Fax(909)476-8032 Martin E.Zvirbulis Secretary/General Manager/CEO RECEIVED February 25, 2013 LIAR 4 2013 YORBA LINDA WATER DISTRICT Steve Conklin, General Manager Yorba Linda Water District P.O. Box 309 Yorba Linda, CA 92885-0309 Dear Steve: It is with great pleasure that I forward for your consideration a candidate statement for Director Kathleen Tiegs who is seeking your support as the next Association of California Water Agencies(ACWA)Vice-President. Director Tiegs has served admirably on the Cucamonga Valley Water District Board of Directors since 2005. She is actively involved in ACWA, as well as with the California Special District Association, and has served in numerous leadership positions with both organizations. Attached you will find a candidate's statement summarizing some of her many accomplishments. You will also get a true sense of her integrity as a leader and her passion as an advocate for water for all Californians. I encourage you to forward this information to your Board of Directors and consider supporting her candidacy for the 2013 elections which will take place later this year. Please do not hesitate to contact me, if you need any additional information or if you would like her to contact your Board of Directors. Thank you in advance for your consideration in this matter. Sincerely, Martin E. Zvirbulis General Manager/CEO cc: President and Members of the Board Enclosure Oscar Gonzalez James V.Curatalo,Jr. r Luis Cetina Randall James Reed Kathleen J.Tiegs President Vice President Director Director Director ^ � � �- Kathleen — N��� �- -, r� 2014~2015 Association of California ' '7�' r� My Fellow 4[VVA Member: �- - Many of you may know me, but for those who do not my name is Kathleen Tlags. l ~� am requesting your support on my bid for Vice-President of the Association of �- '. California Water Agencies A\[VVA\. l currently serve on the ACVVA Region 9 Board - 7- of Directors and have done so with great passion and commitment since 2008. l -r also serve an the Vice-[hair of the Federal Affairs Committee, [ am a member of 77 the Groundwater Committee, the A[VV/�Joint Insurance Powers Authpritv' and l ' r have previously served on the Local Government [ornnni11ee, as well as a variety of � sub-committees. In order to attain more organizational knowledge and a better � rr understanding of the ACVVA process, [ regularly attend the A[VVA Board of -'- Directors and A[VVA State Legislative Committee meetings. My involvement in A[VVA continues to increase as I have become more knowledgeable about the issues and challenges that confront our industry. �~ � - t� l currently serve on the Cucamonga Valley Water District kCVVVCA Board ' of Directors. [ was elected to [V\ND in November 2005 and have just �- completed a term as the Board President, With my leadership, our ~� ,~ � Board of Directors has developed ties that �o far beyond our retail �- - re r� ~� senice area, and has resulted in developing and building relationships with a broad statewide perspective. Prior to my serving on the [VVV[} ~ `~ `r Board, [ enjoyed e career in water resources management for m local wholesale water agency for over 30 years. In April 2011, [ was honored ./ � State Assembly ' by � �� Assembly Member Mike Morrell as the 63 Assembly District Woman of the Year. �~ ' /- Thereare numerous critical issues that confront our industry now and into the future. These challenges rr -� will require strong and enterprising leadership. One ofnny greatest attributes is being able to bridge the gap between varied interests and perspectives. As A[VVA Vice-President, } am committed to advancing ACVVA's Policy Principles, and finding common ties between members to develop a long-term strategy ~, -� that provides a sustainable water future and builds upon the tremendous work of those who have come before me. �» As an elected representative of an industry that is solely responsible for the health and safety millions -� � of Californians, l am duty-bound to ensure that all voices and opinions are heard throughout the State. [ r� look forward to meeting with you to enhance my understanding of your - Region's needs. Thank you for allowing me to share with you my experience, leadership and knowledge. Please feel free to contact me �. directly at (9K09) 035-4177 bpi �z l look forward to serving you and the entire A[VVA organization. -� `' --��' --r--++'t��� '��� ��-'Z 7,�- �r��������t� ���������� ITEM NO. 4.2 AGENDA REPORT Meeting Date: March 19, 2013 To: Executive-Administrative- Organizational Committee From: Steve Conklin, Acting General Manager Presented By: Steve Conklin, Acting General Dept: Administration Manager Reviewed by Legal: No Prepared By: Cindy Botts, Management Analyst Subject: Request for Support for OCWD Act Amendment Regarding Recovery of Groundwater Clean-up Costs SUMMARY: The Orange County Water District (OCWD) has been working to amend its District Act to include authority to recover investigative costs incurred in a groundwater clean-up project. Currently only the costs of designing and constructing the clean-up project are recoverable. OCWD is requesting letters of support, such as those attached, from local agencies in support of the amendment. STAFF RECOMMENDATION: That the Committee consider this matter and provide a recommendation to the Board of Directors. DISCUSSION: OCWD is looking to amend its District Act, in order to clarify its authority to recover investigative costs incurred in a groundwater clean-up project. A preliminary court has ruled that the current District Act does not explicitly allow for the recovery of investigative costs against the parties responsible for causing the contamination — only the costs of actually designing and constructing the clean-up project are recoverable. This preliminary ruling implies these costs can only be recoverable AFTER the clean- up project is completed, which could be as long as 30 years. OCWD is currently working to amend the District Act via the Sacramento legislative process. Strong local support for the bills SB 658 and AB 1287 can play a significant part in the process and therefore OCWD is requesting agencies send letters of support. Draft letters are attached for the Committee's consideration. STRATEGIC PLAN: CP 2-D: Enhance the District's Regional Water and Wastewater Industry Participation ATTACHMENTS: Description: Type: SB 658 Producer Support Letter 342013.docx SB658 Support Letter Backup Material AB 1287 Producer Support Letter 342013.docx AB1287 Support Letter Backup Material The Honorable Lou Correa California State Senate State Capitol, Room 5052 Sacramento, CA 95814 Dear Senator Correa: As the retail agency that supplies water to the residents and businesses of the City of Yorba Linda and vicinity, we rely on the Orange County groundwater basin for approximately 50% of our water supply needs. Yorba Linda Water District supports SB 658 which will clarify that OCWD has the right to recover all costs from polluters to clean up the contamination they caused in the Orange County groundwater basin. During its groundwater monitoring and testing activities, OCWD detected the presence of pollutants, commonly referred to as Volatile Organic Compounds or"VOCs," in the northern and southern portion of our groundwater basin. A plume of VOC contamination in the groundwater is migrating towards parts of the north basin that supply drinking water, and three drinking water wells have been removed from service because contaminants were approaching elevated levels. VOCs are known to cause a variety of harmful impacts to human health and must be effectively remediated in order to preserve and protect public health, public safety and local economic stability. The California Legislature provided OCWD with the right to file suit to recover from polluters its reasonable costs to investigate and clean up contamination of the groundwater basin. Unfortunately, some polluters are attempting to exploit perceived legal loopholes to escape the financial responsibilities of their contamination by shifting the cost of the clean up onto blameless ratepayers. Our ratepayers should not have to pay to clean up contamination caused by others. Polluters alone must be held responsible for their actions and pay the full cost to address the impacts of their behavior. As such, Yorba Linda Water District supports SB 658 and looks forward to working with OCWD and the members of the legislature to ensure the bill's passage. Sincerely, Steve Conklin Acting General Manager The Honorable Sharon Quirk-Silva California State Assembly State Capitol, Room 5175 Sacramento, CA 95814 Dear Assemblymember Quirk-Silva: As the retail agency that supplies water to the residents and businesses of the City of Yorba Linda and vicinity, we rely on the Orange County groundwater basin for approximately 50% of our water supply needs. Yorba Linda Water District supports AB 1287 which will clarify that OCWD has the right to recover all costs from polluters to clean up the contamination they caused in the Orange County groundwater basin. During its groundwater monitoring and testing activities, OCWD detected the presence of pollutants, commonly referred to as Volatile Organic Compounds or"VOCs," in the northern and southern portion of our groundwater basin. A plume of VOC contamination in the groundwater is migrating towards parts of the north basin that supply drinking water, and three drinking water wells have been removed from service because contaminants were approaching elevated levels. VOCs are known to cause a variety of harmful impacts to human health and must be effectively remediated in order to preserve and protect public health, public safety and local economic stability. The California Legislature provided OCWD with the right to file suit to recover from polluters its reasonable costs to investigate and clean up contamination of the groundwater basin. Unfortunately, some polluters are attempting to exploit perceived legal loopholes to escape the financial responsibilities of their contamination by shifting the cost of the clean up onto blameless ratepayers. Our ratepayers should not have to pay to clean up contamination caused by others. Polluters alone must be held responsible for their actions and pay the full cost to address the impacts of their behavior. As such, Yorba Linda Water District supports AB 1287 and looks forward to working with OCWD, Assemblymember Quirk-Silva, and the other members of the legislature to ensure the bill's passage. Sincerely, Steve Conklin Acting General Manager ITEM NO. 4.3 AGENDA REPORT Meeting Date: March 19, 2013 To: Executive-Administrative- Organizational Committee From: Steve Conklin, Acting General Manager Presented By: Steve Conklin, Acting General Manager Reviewed by Legal: Yes Prepared By: Steve Conklin, Acting General Manager Subject: Declaration of Intent to Sell Surplus Property at 4622 Plumosa Drive SUMMARY: At its meeting in March 2013, the Executive-Administration-Operations Committee asked that staff initiate the process to sell or lease the District-owned property at 4622 Plumosa Drive. In response, the attached letter was drafted by District legal counsel. Staff will review with the Committee the draft letter and proposed list of agencies to receive the letter. STAFF RECOMMENDATION: That the Committee recommend the Board of Directors adopt a declaration that the District-owned property at 4622 Plumosa Drive is no longer necessary for District use and authorize the Acting General Manager to send out the attached letter. ATTACHMENTS: Name Description: Type: Plumosa Prop Notif of Intent to Sell.docx Notification of Intent to Sell Surplus Property Backup Material [YLWD LETTERHEAD] [DATE] Re: Notification of Intent to Sell Surplus Property Pursuant to Government Code Section 54222 To All Concerned Parties: Pursuant to California Government Code section 54222, this letter notifies you that the Yorba Linda Water District, a California water district formed under California Water Code section 30000 et seq. (District), intends to sell its real property located at 4622 Plumosa Drive, Yorba Linda, California 92886 (Property) (See attached legal description and map). Pursuant to California Government Code section 54222, you have sixty (60) days following receipt of this letter to notify me in writing of your intent to purchase or lease the Property for the purposes set forth in California Government Code section 54222. Upon receipt of such notice we will determine the priority amongst the written notifications received by us and, if appropriate, enter into good faith negotiations for the sale or lease of the Property in accordance with California Government Code section 54223. If you have any questions, please contact me. Sincerely, Steve Conklin Acting General Manager ITEM NO. 4.4 AGENDA REPORT Meeting Date: March 19, 2013 To: Executive-Administrative- Organizational Committee From: Steve Conklin, Acting General Manager Presented By: Steve Conklin, Acting General Dept: Administration Manager Prepared By: Annie Alexander, Executive Secretary Subject: Special District Leadership Foundation - District Transparency Certificate of Excellence STAFF RECOMMENDATION: That the Committee consider District participation in this program and provide a recommendation to the Board of Directors. DISCUSSION: Back in February 2012, the Board of Directors unanimously approved a commitment towards achieving the "District of Distinction" accreditation from the Special District Leadership Foundation (SDLF). The application requirements for this program were recently updated to include the completion of the SDLF District Transparency Certificate of Excellence. Below is a sampling of the requirements of this new program: • Basic Requirements: Proof of current ethics training for all Directors, and timely filing of State Controller's Special District Financial Transactions and Compensation Report. • Website Requirements: Display names of Directors and their terms of office, board meeting schedules, and the District's mission statement. • Outreach Requirements: Distribution of a regular newsletter or other communication. Detailed application requirements for participation in both certificate programs are attached. Successful completion of these programs will help demonstrate the District's commitment to being open and accessible to its constituents as well as creating a greater awareness of District activities. ATTACHMENTS: Name: Description: Type: DODapp.pdf Backup Material Backup Material TRANSapp.pdf Backup Material Backup Material w Q SPECIAL DISTRICT LEADERSHIP FOUNDATION SHOWCASE YOUR COMMITMENT TO EXCELLENCE Districts of Distinction Application The Districts of Distinction program is an accreditation program that enables districts to demonstrate to their communities,the media and legislators their commitment to operate in a sound,responsible manner.Districts apply for designation as a District of Distinction by submitting financial audits,policies and procedures and proof of training received by directors and executive staff. Repuiremenis: FINANCIAL AUDITS Districts must demonstrate they undergo regular financial audits,have no major deficiencies and apply any recommendations to future years. What to submit: QCopies of the three most recent district audits,including financial statements and management letters.Each audit,including findings and recommendations,will be reviewed by a member of the Certification&Audit Review Advisory Committee.Committee members are volunteers from the special district community,including district controllers,directors of finance and SDA certified general managers. POLICIES AND PROCEDURES Districts must demonstrate that their operations conform to all statutes and regulations under state law as reflected in a policies and procedures manual. Policies and procedures should focus on governance,ethics,board conduct,district finances,reserves,reimbursement/compensation,etc. What to submit: Q Copy of your district's current approved policies and procedures manual. Copy of your district's Board minute action adopting and/or having reviewed the policies and procedures manual within the past year. Training Districts must demonstrate that all directors/trustees,general manager and executive staff(as designated by the district)have received training in governance as well as compliance with AB 1234 Ethics Training and AB 1825 Harassment Prevention Training. What to submit: Documentation showing class attendance,such as certificate of completion for each board member,general manager and other executive staff members(as identified by the board)in the following areas: ❑ Governance Training:Six hours of basic governance training within the past five years.Governance Foundations,offered by CSDA's Special District Leadership Academy,satisfies this requirement.Other courses may qualify as well,however will need to be submitted for review by SDLF. Q Ethics Training:Documentation verifying completion of AB 1234 ethics compliance training within the last two years. Q Harassment Prevention Training:Documentation verifying completion of AB 1825 harassment prevention training within the last two years. Other Districts must also include the following items with the accreditation/re-accreditation application: What to submit: ❑ Board of Directors roster ❑ List of executive staff,including titles ❑ Proof of current compliance with CA State Controller reporting requirements including district financial and compensation data ❑ Completed application for accreditation/re-accreditation ❑ Accreditation/re-accreditation application fee ❑ Completed SDLF District Transparency Certificate of Excellence k your district a District of Diat ction? w a DISTRICTS OF DISTINCTION APPLICATION (� L C!� Frequently Asked Questions(FAQs) Who should apply to be a District of Distinction? If my district is a member of the Special District Risk Any California special district that wants to demonstrate publicly the Management Authority(SDRMA),will getting a District of effectiveness of its operations.Applying for this designation shows that your Distinction accreditation save me money on my premiums? district understands and respects the responsibilities inherent to providing Yes.SDRMA offers Credit Incentive Points(CIPs)if your essential public services in a fiscally responsible manner. district earns the District of Distinction accreditation which can provide significant premium discounts.For more information, What does a district receive for completing the program? contact SDRMA at 800.537.7790 or visit www.sdrma.org. Districts of Distinction earn the right to use the program's seal on district materials and a plaque honoring their accomplishment.SDLF will also write and RE-ACCREDITATION issue press releases and notify legislators on a district's behalf. For how long is the designation valid? The Districts of Distinction designation is valid for two years and How does a district apply? a district may be re-accredited by submitting the application and Districts interested in earning the Districts of Distinction designation must all current required documents for review along with the re- complete the application and submit it along with the required documentation. accreditation fee. Applications must also be accompanied by an application fee. Fees Is your district a District of The fees are on a sliding scale,based on a district's ability to pay: Dlslinction? RE-ACCREDITATION Submit Application INITIAL ACCREDITATION Annual operating budget Fee Submit this application along with all required Annual operating budget Fee $0-299,999 $125 documentation and payment to: $0-299,999 $200 $300,000-749,999 $150 SPECIAL DISTRICT LEADERSHIP FOUNDATION $300,000-749,999 $400 $750,000-999,999 $175 1112 I Street,Suite 200 $750,000-999,999 $600 $1,000,000--2,999,999 $200 Sacramento,CA 95814 $1,000,000--2,999,999 $800 $3,000,000 or more $250 Phone:916-231-2939 • Fax:916-442-7889 www.sdlf.org $3,000,000 or more $1,000 DISTRICT: MAILING ADDRESS: CITY: STATE: ZIP: CONTACT NAME: CONTACT TITLE: PHONE: FAX: EMAIL: WEBSITE: ASSEMBLY MEMBER(S)*: SENATOR*: LOCAL NEWSPAPER(S): I CERTIFYTHATTHE INFORMATION SUBMITTED IS ACCURATE SIGNATURE: AND COMPLETETO THE BEST OF MY KNOWLEDGE. TOTAL:$ ❑ CHECK ❑VISA ❑ MASTERCARD ❑ DISCOVER ❑AMERICAN EXPRESS ACCT.NAME: ACCT.NUMBER: EXPIRATION DATE: AUTHORIZED SIGNATURE: *Include all btate legislaoort reprebenting the district*area of operation. k your district a Dibtrict of Dittinction? w Q SPECIAL DISTRICT LEADERSHIP FOUNDATION SHOWCASE YOUR DISTRICT'S COMMITMENT TO TRANSPARENCY District Transparency Certificate of Excellence Purpose To promote transparency in the operations and governance of special districts to the public/constituents and provide special districts with an opportunity to showcase their efforts in transparency. Duration District Receives 2Years • Certificate for display(covering 2 years) • Press release template Applicatlon Cost • Recognition on the SDLF website FREE • Letter to legislators within the district's boundaries announcing the achievement • Recognition in CA Special District magazine and the CSDA eNews Basic Repuiremenis CURRENT ETHICS TRAINING FOR ALL BOARD MEMBERS(Government Code Section 53235) E3 Provide copies of training certificates along with date completed COMPLIANCE WITH THE RALPH M.BROWN ACT(Government Code Section 54950 et.a]) Q Provide copy of current policy related to Brown Act compliance 0 Provide copy of a current meeting agenda(including opportunity for public comment) ADOPTION OF POLICY RELATED TO HANDLING PUBLIC RECORDS ACT REQUESTS Q Provide copy of current policy ADOPTION OF REIMBURSEMENT POLICY,IF DISTRICT PROVIDES ANY REIMBURSEMENT OF ACTUALAND NECESSARY EXPENS- ES(Government Code Section 53232.2(b)) Q Provide copy of current policy ANNUAL DISCLOSURE OF BOARD MEMBER OR EMPLOYEE REIMBURSEMENTS FOR INDIVIDUAL CHARGES OVER$100 FOR SERVICES OR PRODUCTS.THIS INFORMATION ISTO BE MADE AVAILABLE FOR PUBLIC INSPECTION."INDIVIDUAL CHARGE"IN- CLUDES,BUT IS NOT LIMITEDTO:ONE MEAL,LODGING FOR ONE DAY,ORTRANSPORTATION.(Government Code Section 53065.5) 0 Provide copy of the most recent document and how it is accessible. TIMELY FILING OF STATE CONTROLLER'S SPECIAL DISTRICTS FINANCIAL TRANSACTIONS REPORT-INCLUDES COMPENSA- TION DISCLOSURE.(Government Code Section 53891) 0 Provide copy of most recent filing. SDLL staff will verify that district is not listed on the State Controller's non-compliance List' CONDUCT ANNUAL AUDITS(Government Code Section 26909 and 12410.6) 0 Provide copy of most recent audit and management letter and a description of how/where documents were made available to the public OTHER POLICIES—HAVE CURRENT POLICIES ADDRESSING THE FOLLOWING AREAS Provide copies of each: ❑ Conflict of Interest ❑ Code of Ethics/Values/Norms or Board Conduct ❑ Financial Reserves Policy Showcase your Dittrict's Commitment to Transparency w a DISTRICT TRANSPARENCY CERTIFICATE OF EXCELLENCE APPLICATION (� C!� WNW Requirements MAINTAIN A DISTRICT WEBSITE WITH THE FOLLOWING ITEMS(provide website link) Required items available to the public: ❑ Names of Board Members and their terms of office ❑ Name of general manager and key staff along with contact information ❑ Election procedure and deadlines ❑ Board meeting schedule(Regular meeting agendas must be posted 72 hours in advance pursuant to Government Code Section 54954.2 (a)(1)and Government Code Section 54956(a)) ❑ District's mission statement ❑ Description of district's services/functions and service area ❑ Authorizing statute/Enabling Act(Principle Act or Special Act) ❑ Current District budget ❑ Most recent financial audit ❑ Archive of Board meeting minutes for at least the last 6 months ❑ List of compensation of Board Members and Staff and/or link to State Controller's webpage with the data ADDITIONAL ITEMS—website also must include at least 4 of the following items: ❑ Post Board Member ethics training certificates ❑ Picture,biography and e-mail address of board members ❑ Last(3)years of audits ❑ Reimbursement and Compensation Policy ❑ Financial Reserves Policy ❑ Online/downloadable public records act request form ❑ Audio or video recordings of board meetings ❑ Map of district boundaries/service area ❑ Link to California Special Districts Association mapping program ❑ Most recent Municipal Service Review(MSR)and Sphere of Influence(SOI)studies(full document or link to document on another site) Outreach/Best Practices Requirements (Must complete at least 2 of the following items) REGULAR DISTRICT NEWSLETTER OR COMMUNICATION(PRINTED AND/OR ELECTRONIC)THAT KEEPSTHE PUBLIC, CONSTITU- ENTS AND ELECTED OFFICIALS UP-TO-DATE ON DISTRICT ACTIVITIES(at least twice annually) 0 Provide copy of most recent communication and short description on the frequency of the communication,how it's distributed and to whom. COMMUNITY NOTIFICATION THROUGH PRESS RELEASE TO LOCAL MEDIA OUTLET ANNOUNCING UPCOMING FILING DEADLINE FOR ELECTION AND PROCESS FOR SEEKING A POSITION ON THE DISTRICT BOARD,PRIOR TOTHAT ELECTION(OR PRIOR TOTHE MOST RECENT DEADLINE FOR CONSIDERATION OF NEW APPOINTMENTS FORTHOSE DISTRICTS WITH BOARD MEMBERS APPOINTED TO FIXED-TERMS). 0 Provide copy of the press release(and the printed article if available) COMPLETE SALARY COMPARISON/BENCHMARKING FOR DISTRICT STAFF POSITIONS USING A REPUTABLE SALARY SURVEY(AT LEAST EVERY 5 YEARS) 0 Provide brief description of the survey and process used as well as the general results SPECIAL COMMUNITY ENGAGEMENT PROJECT Designed and completed a special project promoting community engagement with the district(potential projects may be broad in nature or focus on speck issues such as rate-setting,recycled water,identifying community needs,etc.) Q Submit an overview of the community engagement project reviewing the process undertaken and results achieved HOLD ANNUAL INFORMATIONAL PUBLIC BUDGET HEARINGSTHAT ENGAGETHE PUBLIC(OUTREACH,WORKSHOPS,ETC.) PRIOR TO ADOPTING THE BUDGET 0 Provide copy of most recent public budget hearing notice and agenda. Showcabe your Dittrict*Commitment to Trantparencl w a DISTRICT TRANSPARENCY CERTIFICATE OF EXCELLENCE APPLICATION (� L C!� COMMUNITY TRANSPARENCY REVIEW The district would be required to obtain a completed overview checklist from at least 2 of the following individuals(the district may choose to conduct the overview with these individuals simultaneously or separately): ❑ Chair of the County Civil Grand Jury ❑ Editor of a reputable local print newspaper(only one may count toward requirement) ❑ LAFCO Executive Officer ❑ County Auditor-Controller ❑ Local Legislator(only one may count toward requirement) ❑ Executive Director or President of local Chamber of Commerce ❑ General Manager of a peer agency(special district,city or county) QProvide proof of completion signed by individuals completing Community Transparency Review Showcase your Dittrict's Commitment to Transparency w a DISTRICT TRANSPARENCY CERTIFICATE OF EXCELLENCE APPLICATION (� C!� Submit Application Submit this application along with all required documentation and payment to: SPECIAL DISTRICT LEADERSHIP FOUNDATION 1112 I Street,Suite 200 Sacramento,CA 95814 Phone:916-231-2939 • Fax:916-442-7889 www.sdlf.org DISTRICT: MAILING ADDRESS: CITY: STATE: ZIP: CONTACT NAME: CONTACT TITLE: PHONE: FAX: EMAIL: WEBSITE: ASSEMBLY MEMBER(S)*: SENATOR*: LOCAL NEWSPAPER(S): I CERTIFYTHATTHE INFORMATION SUBMITTED IS ACCURATE SIGNATURE: AND COMPLETETO THE BEST OF MY KNOWLEDGE. TOTAL:$ ❑ CHECK ❑VISA ❑ MASTERCARD ❑ DISCOVER ❑AMERICAN EXPRESS ACCT.NAME: ACCT.NUMBER: EXPIRATION DATE: AUTHORIZED SIGNATURE: *Include all state legislators representing the district's area of operation. Showcase your District's Commitment to Transparency ITEM NO. 5.6 AGENDA REPORT Meeting Date: March 19, 2013 To: Public Affairs-Communications- Technology Committee From: Steve Conklin, Acting General Manager Presented By: Steve Conklin, Acting General Dept: Information Manager Technology Reviewed by Legal: No Prepared By: Cindy Botts, Management Analyst Subject: Second Draft Administration Department Budget FY 2013-14 SUMMARY: The First Draft Budget for the Administration Department was reviewed by the Committee on February 27, 2013. A $15,000 item has since been removed from the Draft Budget. DISCUSSION: The Administration Department proposes to decrease its Supplies and Services budget for Fiscal Year 2013-2014 by $15,000 to $1,007,700. The reduction of $15,000 is the result of the deletion of the WORM ("Write Once, Read Many") Media Storage Device in the Records Management sub- account. This item, used to store unalterable electronic files according to the records retention schedule, is required by a relatively new California State law and will be purchased during the current fiscal year. STRATEGIC PLAN: FR 1-13: Prepare a High Level Annual Budget Document and Comprehensive Annual Financial Report and Compete for Recognition by the Government Finance Officers Association ATTACHMENTS: Description: Type: Budget Detail- 2010 FY13-14.pdf Draft Budget FY 2013-14 Administration Backup Material Backup Material Distributed Less Than 72 Hours Prior to Budget Detail- 2010 FY13-14.pdf Backup Material the Meeting Section Detail Expense Budget Dept/Section: Admin (Admin) FY 2014 (2010) Primary GL Category Sub Acct No./Sub Category Detail Item Description 1-2010-0580-00 $250 1-2010-0580-10 250 Postage 250 Communications Postage 1-2010-0600-00 $300,500 1-2010-0600-00 300,500 Temp help 500 Contractual Services CONTRACTUAL SERVICES(E) OCWD Annex.Contracted Fee 300,000 1-2010-0640-00 $50,060 1-2010-0640-00 50,060 Notary Assoc Membership 60 Dues,Memberships,& DUES,MEMBERSHIPS,SUBSCRIPTI Subscriptions ONS(E) Misc. 1,000 ACWA 19,000 LAFCO 30,000 1-2010-0690-00 $1,240 1-2010-0690-00 1,240 Notary Insurance(AA) 40 Insurance INSURANCE(E) Honesty Bond(SC&AA) 1,200 1-2010-0715-00 $4,600 1-2010-0715-50 4,600 Meeting Supplies 1,200 District Activities and Events Meeting Supplies Employee Events-Tables,Chairs,etc. 3,400 1-2010-0760-00 $3,100 1-2010-0760-00 250 Office Supplies 250 Office Expense OFFICE EXPENSE(E) 1-2010-0760-50 2,850 Interagency Meetings 350 Meeting Supplies All Hands Meetings 2,500 1-2010-0780-00 $640,600 1-2010-0780-00 45,000 Organizational Efficiency Study 45,000 Professional Services PROFESSIONAL SERVICES(E) 1-2010-0780-05 150,000 Routine Legal 150,000 Legal Services 1-2010-0780-15 13,600 Off site Storage 1,100 Records Management Records Destruction 500 Vault Shelving 12,000 1-2010-0780-36 432,000 CEQA for Annexation 100,000 ---Water Only Related Expenses Freeway Complex Fire Legal Services 285,000 OCWD Annexation Legal Services 47,000 1-2010-0810-00 $4,350 1-2010-0810-00 4,350 CSDA District of Distinction GM Training 850 Professional Development Professional Development Laserfiche Conference 1,000 ARMA-RIM Certification 1,500 CSDA Exec Secretary Conference 1,000 1-2010-0830-00 $3,000 1-2010-0830-00 3,000 CUEMF(1 attendee) 1,000 Travel&Conferences TRAVEL&CONFERENCES(E) ACWA(1 attendees) 1,000 CSDA(1 attendees) 1,000 Section Total $1,007,700 REVISED ITEM NO. 5.6. Section Detail Expense Budget Dept/Section: Admin (Admin) FY 2014 (2010) Primary GL Category Sub Acct No./Sub Category Detail Item Description 1-2010-0580-00 $250 1-2010-0580-10 250 Postage 250 Communications Postage 1-2010-0600-00 $300,500 1-2010-0600-00 300,500 Temp help 500 Contractual Services CONTRACTUAL SERVICES(E) OCWD Annex.Contracted Fee 300,000 1-2010-0640-00 $50,060 1-2010-0640-00 50,060 Notary Assoc Membership 60 Dues,Memberships,& DUES,MEMBERSHIPS,SUBSCRIPTI Subscriptions ONS(E) Misc. 1,000 ACWA 19,000 LAFCO 30,000 1-2010-0690-00 $1,240 1-2010-0690-00 1,240 Notary Insurance(AA) 40 Insurance INSURANCE(E) Honesty Bond(SC&AA) 1,200 1-2010-0715-00 $4,600 1-2010-0715-50 4,600 Meeting Supplies 1,200 District Activities and Events Meeting Supplies Employee Events-Tables,Chairs,etc. 3,400 1-2010-0760-00 $3,100 1-2010-0760-00 250 Office Supplies 250 Office Expense OFFICE EXPENSE(E) 1-2010-0760-50 2,850 Interagency Meetings 350 Meeting Supplies All Hands Meetings 2,500 1-2010-0780-00 $655,350 1-2010-0780-00 45,000 Organizational Efficiency Study 45,000 Professional Services PROFESSIONAL SERVICES(E) 1-2010-0780-05 150,000 Routine Legal 150,000 Legal Services 1-2010-0780-15 28,350 Facilitation of Electronic File Clean Up 2,500 Records Management Off site Storage 1,100 Records Retention Schedule Update 250 Records Destruction 500 Laserfiche(ECM)Policy&Procedures Manual 2,500 Records Mgmt Program Policy Manual 9,500 Vault Shelving 12,000 1-2010-0780-36 432,000 CEQA for Annexation 100,000 ---Water Only Related Expenses Freeway Complex Fire Legal Services 285,000 OCWD Annexation Legal Services 47,000 1-2010-0810-00 $4,350 1-2010-0810-00 4,350 CSDA District of Distinction GM Training 850 Professional Development Professional Development Laserfiche Conference 1,000 ARMA-RIM Certification 1,500 CSDA Exec Secretary Conference 1,000 1-2010-0830-00 $3,000 1-2010-0830-00 3,000 CUEMF(1 attendee) 1,000 Travel&Conferences TRAVEL&CONFERENCES(E) ACWA(1 attendees) 1,000 CSDA(1 attendees) 1,000 Section Total $1,022,450 Backup Material Distributed Less Than 72 Hours Prior to the Meeting ITEM NO. 5.7 AGENDA REPORT Meeting Date: March 19, 2013 Subject: Customer Service Feedback Report ATTACHMENTS: Description: Type: CR Tracking and Customer Feedback thru 02 February2013.pdf Customer Service Feedback Report Backup Material Leaks by Month 80 2 7 2 0 0 0 0 0 0 0 0 0 70 53 11 4 0 0 0 0 0 0 0 0 0 y 60 3 AA 1 0 0 0 0 0 0 0 0 0 c� 40 23 19 4 0 0 0 0 0 0 0 0 0 11b 1 2 0 0 0 0 0 0 0 0 0 20 10 EE Main Line Valve Leak-CC 3 3 1 0 0 0 0 0 0 0 0 0 0 +Leaks-Total-CC 53 44 1 11 0 0 0 0 0 0 0 0 0 ian Mar Anr M7t iIt iIt A7!,, en St Oc Nov Dec �Main Leak-CC 2 7 2 0 0 0 0 0 0 0 0 0 �Service Leak-CC 21 11 4 0 0 0 0 0 0 0 0 0 CAMS-CC 3 2 1 0 0 0 0 0 0 0 0 0 �Meter Leak-CC 23 19 4 0 0 0 0 0 0 0 0 0 �Fire Hydrant Leak-CC 1 2 0 0 0 0 0 0 0 0 0 0 EE Main Line Valve Leak-CC 3 3 1 0 0 0 0 0 0 0 0 0 0 +Leaks-Total-CC 53 44 1 11 0 0 0 0 0 0 0 0 0 Pressure Calls by Month 12 10 h 8 U 6 0 4 2 0 Jan Feb I Mar Apr May Jun Jul Aug Sep Oct Nov Dec �Sewer Stoppage 1 1 0 0 0 2 0 0 0 0 0 0 0 0 0 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec �High Pressure 1 0 1 0 0 0 0 0 0 0 0 0 �Low Pressure 10 7 1 0 0 0 0 0 0 0 0 0 --*--Pressure-Total 11 1 7 2 0 0 0 0 0 0 0 0 0 y U O Sewer Issue Calls by Month 3.5 3 3 A\A. 2.5 2 1.5 1 0.5 V Jan Feb I Mar Apr May Jun Jul Aug Sep Oct Nov Dec �Sewer Stoppage 1 1 0 0 0 0 0 0 0 0 0 0 �Sewer Odor 0 2 0 0 0 0 0 0 0 0 0 0 5;--Q Sewer Overflow 0 0 0 0 0 0 0 0 0 0 0 0 --*--Sewer Issues-Total 1 3 0 0 0 0 0 0 0 0 0 0 y U `o Water Quality Calls by Month 4.5 4 3.5 — 3 2.5 2 1.5 1 0.5 0 0 0 0 0 V Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov I Dec �Dirty or Cloudy Water-CC 3 0 1 0 0 0 0 0 0 0 0 0 �Taste-CC 0 0 1 0 0 0 0 0 0 0 0 0 Odor-CC 1 1 0 0 0 0 0 0 0 0 0 0 --$--Water Quality-Total-CC 4 1 2 0 0 0 0 0 0 0 0 0 Turn On/Off Calls by Month 30 25 20 15 0 10 U 10 5 0 0 0 0 0 0 0 0 0 0 a. �Turn On 1 6 1 5 1 2 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 �Turn Off 21 12 8 0 0 0 0 0 0 0 0 0 -4--Turn On/Off-Total 27 17 10 0 0 0 0 0 0 0 0 0 Misc. Calls by Month 41 y U Ian Feb Mar Anr I Mav 1 It 1 lul I Aue I Sen I Oct I Nov Dec �Noise in Pipes 0 0 0 0 0 0 0 0 0 0 0 0 �Damaged Box or Lid 8 1 0 0 0 0 0 0 0 0 0 0 �Customer Problem 2 5 1 0 0 0 0 0 0 0 0 0 �Contractor 2 1 0 0 0 0 0 0 0 0 0 0 Other 21 15 2 0 0 0 0 0 0 0 0 0 �No Water 8 4 2 0 0 0 0 0 0 0 0 0 --*---Misc-Total 41 26 5 0 0 0 0 0 0 0 0 0 200 180 160 140 �n 120 w 100 0 4 80 .1 40 U11 Service Calls by Type 117 v Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec o Leaks-Total 53 44 11 0 0 0 0 0 0 0 0 0 o Water Quality-Total 4 1 2 0 0 0 0 0 0 0 0 0 �Pressure-Total 11 7 2 0 0 0 0 0 0 0 0 0 Turn On/Off-Total 27 17 10 0 0 0 0 0 0 0 0 0 �Sewer Issues-Total 1 3 0 0 0 0 0 0 0 0 0 0 �Misc-Total 41 26 5 0 0 0 0 0 0 0 0 0 Total 137 98 30 0 0 0 0 0 0 0 0 0 Customer Feedback ITEM NO. 5.8 AGENDA REPORT Meeting Date: March 19, 2013 Subject: Status of Strategic Plan Initiatives ATTACHMENTS: Description: Type: EAO - Strategic Plan Trackinq.xlsx February 2013 Update Backup Material Strategic Plan Initiatives Status Report Executive-Administrative-Organizational Committee Strategies Start Date Completion Lead Party February 2013 Progress Date CP 1: Increase Brand Reco nition within the Communit Have Board of Directors and YLWD Immediately Staff Attend More BOD/GM/PIO/ Attendance at standing CP 1-C Local and Regional following Nov- On-going Staff intergovernmental meetings Events and Inter- governmental Meetings CP 2: Increase Public Awareness of Water and Wastewater Related Issues Provide Financial (6) Customer received a Incentives and Rebates rebate for Rotating Nozzles CP 2-A for Water Use Jul-11 On-going BOD/GM/PIO and/or WBIC. MWDOC Turf Efficiency Removal Program& Synthetic Turf Program tabled. Consider Participation in the California CP 2-C Urban Water Sep-11 Dec-11 GM Committee Opted Not to Move Conservation Council's Forward Best Management Practices Enhance the District's CP 2-D Regional Water and On-going On-going BOD/GM/Staff On-going Wastewater Industry Participation WE 1: Retain a Highly Skilled and Ca able Workforce Attended Groundwater Encourage Staff Producers Meeting, Public Participation in Affairs Meeting&Water Use WE 1-F Professional On-going On-going General Manager Efficiency Meeting. Attended Organizations and quarterly OC Water Local Civic Groups Operations Managers Association meeting. WE 3: Enhance Employee Relations Implement a Program On-Hold due to higher WE 3-A to Recognize Jul-11 Sep-11 EPIC Committee priority Staff projects in Employees for Excellence process WE 3-13 Conduct Quarterly All- Jul-11 Quarterly General Manager Held January 23, 2013 Hands Meetings Continue to Encourage Employee Training in WE 3-C On-going On-going General Manager On-going Leadership and Technology SR 2: Explore Service Boundary Opportunities Evaluate Feasibility of Providing Additional SR 2-A Jul-11 Jun-12 General Manager On-going Water Services with the Region Evaluate Feasibility of Providing Additional SR 2-B Jul-11 Jun-12 General Manager On-going Wastewater Services with the Region Evaluate Feasibility of SR 2-C Providing Other Jul-11 Jun-12 General Manager On-going Professional Services with the Region SR 1: Work Toward Service Reliability and Efficiency Continue with Efforts Second draft of EIR submitted to Annex District February 12, 2013. Agency SR 1-A Service Area to Orange On-going On-going General Manager comments on the second County Water District draft received February 26, 2013 Engage with Regional MWDOC Water Use Efficiency SR 1-C Agencies on Water On-going On-going General Manager Program Stakeholder Meeting Supply Issues #2 scheduled for April 2013 Strengthen Existing Emergency Update of Emergency SR 1-D Emergency Operations On-going On-going Operations Partnerships Coordinator/GM Response Plan in process FR 3: Identify and Develop Additional Revenue Options Research and Obtain FR 3-A Grant Funding On-going On-going General Manager On-going assessment through Townsend Public Affairs Whenever Feasible OE 2: Address Inefficiencies Identified in the Self-Assessment Survey Identify Core On-Hold due to higher OE 2-A Inefficiencies Jul-11 Jun-12 EPIC Committee priority Staff projects in process Develop Measurable On-Hold due to higher OE 2-13 productivity Goals Aug-11 Jun-12 EPIC Committee priority Staff projects in process Engage Employees in On-Hold due to higher OE 2-C Methods of Addressing Sep-11 Jun-12 EPIC Committee priority Staff projects in Inefficiencies process OE 3: Consider Utilization of a Peer Review Survey Determine the Cost Management Completed at Feb 2012 OE 3-A Benefit Ratio of a Peer Jul-11 Sep-11 Analyst Meeting Review Survey Establish a Team to OE 3-B Determine the Focus Sep-11 Oct-11 EPIC Committee Opted Not to Move Forward with Peer Review Survey of the Survey Institute Guidelines OE 3-C for Areas to Be Sep-11 Dec-11 EPIC Committee Opted Not to Move Forward with Peer Review Survey Addressed