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HomeMy WebLinkAbout2012-09-21 - Executive-Administrative-Organizational Committee Meeting Agenda Packet Yorba Linda Water District AGENDA YORBA LINDA WATER DISTRICT EXEC-ADM IN-ORGAN IZATIO NAL COMMITTEE MEETING Friday, September 21, 2012, 12:00 PM 1717 E Miraloma Ave, Placentia CA 92870 COMMITTEE STAFF Director Phil Hawkins, Chair Steve Conklin, Acting General Manager Director Gary T. Melton Damon Micalizzi, Public Information Officer 1. PUBLIC COMMENTS Any individual wishing to address the committee is requested to identify themselves and state the matter on which they wish to comment. If the matter is on this agenda, the committee Chair will recognize the individual for their comment when the item is considered. No action will be taken on matters not listed on this agenda. Comments are limited to matters of public interest and matters within the jurisdiction of the Water District. Comments are limited to five minutes. 2. ACTION CALENDAR This portion of the agenda is for items where staff presentations and committee discussions are needed prior to formal committee action. 2.1. Affirmation of Compliance with the Brown Act Recommendation. That the Committee consider this matter and provide direction to Staff. 3. DISCUSSION ITEMS This portion of the agenda is for matters such as technical presentations, drafts of proposed policies, or similar items for which staff is seeking the advice and counsel of the Committee members. This portion of the agenda may also include items for information only. 3.1. Legislative Affairs Update (Verbal Report) 3.2. Organizational Efficiency Study (Verbal Report) 3.3. Use of Expedited Delivery Services (Verbal Report) 3.4. Customer Service Feedback Report 3.5. Status of Strategic Plan Initiatives 3.6. Future Agenda Items and Staff Tasks 4. CLOSED SESSION The Committee may hold a closed session on items related to personnel, labor relations and/or litigation. The public is excused during these discussions. 4.1. Conference with Legal Counsel — Pending Litigation Pursuant to Subdivision (a) of Section 54956.9 of the California Government Code Name of Case: ACWA/JPIA, et al vs. Insurance Company of the State of Pennsylvania, et al (OC Superior Court - Case No. 00486884) Name of Case: MAMCO, Inc. vs. Yorba Linda Water District (OC Superior Court - Case No. 00595177) 5. ADJOURNMENT 5.1. The next meeting of the Executive-Administrative-Organizational Committee will be held October 15, 2012 at 4:00 p.m. Items Distributed to the Committee Less Than 72 Hours Prior to the Meeting Pursuant to Government Code section 54957.5, non-exempt public records that relate to open session agenda items and are distributed to a majority of the Committee less than seventy-two (72) hours prior to the meeting will be available for public inspection in the lobby of the District's business office located at 1717 E. Miraloma Avenue, Placentia, CA 92870, during regular business hours. When practical, these public records will also be made available on the District's internet website accessible at http://www.ylwd.com/. Accommodations for the Disabled Any person may make a request for a disability-related modification or accommodation needed for that person to be able to participate in the public meeting by telephoning the Executive Secretary at 714-701-3020, or writing to Yorba Linda Water District, P.O. Box 309, Yorba Linda, CA 92885-0309. Requests must specify the nature of the disability and the type of accommodation requested. A telephone number or other contact information should be included so the District staff may discuss appropriate arrangements. Persons requesting a disability-related accommodation should make the request with adequate time before the meeting for the District to provide the requested accommodation. ITEM NO. 2.1 AGENDA REPORT Meeting Date: September 21, 2012 Budgeted: N/A To: Executive-Administrative- Organizational Committee From: Steve Conklin, Acting General Manager Presented By: Steve Conklin, Acting General Dept: Administration Manager Reviewed by Legal: No Prepared By: Cindy Botts, Management Analyst Subject: Affirmation of Compliance with the Brown Act SUMMARY: The State of California is required to reimburse local agencies for the actual costs of implementing mandates, including provisions within the Ralph M. Brown Act. On June 27, 2012, AB 1464 and SB 1006 became effective, as a method by the State to reduce its budget. Combined, they contain a schedule of state mandates that are suspended for fiscal years 2012/13, 2013/14 and 2014/15, including portions of the Brown Act. STAFF RECOMMENDATION: That the Committee consider this matter and provide direction to Staff. DISCUSSION: The portions of the Brown Act that have been suspended include: • The preparation and posting at least 72 hours before a regular meeting of an agenda that contains a brief general description of each item of business to be transacted or discussed at the meeting. • The inclusion on the agenda of a brief general description of all items to be discussed in closed session. • The disclosure in open session of any item to be discussed in closed session at that meeting. • In specific circumstances, the making of a report in open session of the actions and votes taken in that meeting's closed session. • In specific circumstances, the providing of copies to the public of closed session documents. In an effort to remain transparent, open and responsive, the California Special Districts Association (CSDA), as well as the League of California Cities, the Association of California Cities and Liebert,Cassidy, Whitmore all encourage local agencies to continue to comply with all aspects of the Brown Act, including those that have been suspended. As an attached example, the Yorba Linda City Council recently affirmed continued compliance. STRATEGIC PLAN: CP 1-E: Effectively Use Broad Spectrum Communication Opportunities ATTACHMENTS: Description: Type: City of YL- Compliance with the Brown Act.pdf City of Yorba Linda Resolution on Brown Act Backup Material Compliance `(ORB,q !2 i - O U y T EIrt1N HEZC PRESIDENT OF TM STATE$ STAFF REPORT '~CORPORATEO�9b1 CITY OF YORBA LINDA City Clerk DATE: AUGUST 21, 2012 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: MARCIA BROWN, CIVIC, CITY CLERK PREPARED BY: LYNNAE SISEMORE, DEPUTY CITY CLERK` SUBJECT: AFFIRMATION OF THE CITY OF YORBA LINDA'S COMPLIANCE WITH THE BROWN ACT RECOMMENDATION That the City Council adopt Resolution No. 2012-5150, affirming the City of Yorba Linda's commitment to continued compliance with the Brown Act. BACKGROUND The State of California imposes numerous mandates on cities. Among these mandates are provisions within the Brown Act. By law, the State is required to reimburse cities for the cost of implementing such state mandates. On June 27, 2012, AB 1464 and SB 1006 became effective. Combined they contain a schedule of state mandates that are suspended for the Fiscal Years 2012/2013, 2013/2014 and 2014/2015, including several provisions of the Brown Act. The suspension of specified state mandates, including provisions of the Brown Act, was a budget reduction move by the State to avoid having to reimburse local agencies, including the City, for the actual costs of implementing these mandates. ANALYSIS The portions of the Brown Act that were suspended include: • The preparation and posting at least 72 hours before a regular meeting of an agenda that contains a brief general description of each item of business to be transacted or discussed at the meeting. The inclusion on the agenda of a brief general description of all items to be discussed in closed session. The disclosure is open session of any item to be discussed in closed session at that meeting. Affirmation of the City of Yorba Linda's Compliance with the Brown Act Page 2 • In specified circumstances, the making of a report in open session of the actions and votes taken in that meeting's closed session. • In specified circumstances, the providing of copies to the public of closed session documents. The resolution would affirm that notwithstanding the suspension of these Brown Act state mandates that the City will continue to abide by and implement all applicable requirements of the Brown Act, including those which have been suspended, to ensure that City government remains transparent, open and responsive. Cities have been encouraged both by the Association of California Cities - Orange County (ACC-OC) and the League of California Cities to continue to abide by all applicable Brown Act provisions. FISCAL IMPACT None ATTACHMENTS 1. Resolution No. 2012-5150, Affirmation of the City of Yorba Linda's Compliance with the Brown Act Approved by: Steven A. Rudometkin City Manager RESOLUTION NO. 2012-5150 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF YORBA LINDA, AFFIRMING THE CITY OF YORBA LINDA'S COMPLIANCE WITH THE BROWN ACT WHEREAS, the City of Yorba Linda is a steward of public trust and resources and it is the responsibility of the City of Yorba Linda to represent its citizens in a transparent and open manner consistent with the laws of the State; and WHEREAS, a key tool in providing transparency has been the Ralph M. Brown Act ("Brown Act"), a law that requires, among other things, that meetings of local governments be held in public, that local governments inform the public of all meetings and report the results of such meetings in a proactive and timely manner; and WHEREAS, in interests of good government and commitment to its citizens, the City of Yorba Linda has adhered to the spirit and letter of the Brown Act since its passage in 1953; and WHEREAS, Assembly Bill 1464 and Senate Bill 1006, suspended certain requirements of the Ralph M. Brown Act for the next three fiscal years for July 1, 2012 through June 30, 2015, as part of the State's attempt to balance its budget; and WHEREAS, suspended portions of the Brown Act include requirements to prepare and post agendas of regular meetings 72 hours prior to the regular meeting and to report on the results of a closed session meeting following its conclusion under specified circumstances; and WHEREAS, Assembly Bill 1464 and Senate Bill 1006 also suspended the requirement that the State reimburse the City of Yorba Linda for the actual costs it incurs in implementing the suspended provisions of the Brown Act, including, but not limited to, costs associated with the publishing and posting of the agenda and closed session meeting reporting; and WHEREAS, notwithstanding the suspension of these Brown Act provisions and the funding for the City of Yorba Linda's costs to implement these provisions, the City Council of the City of Yorba Linda affirms that the City shall continue to implement all applicable requirements of the Brown Act. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Yorba Linda that the City of Yorba Linda, its City Council, appointed committees, boards and commissions and other City government entities, shall continue to implement all applicable requirements of the Brown Act to ensure transparent, open and responsive City government. RESOLUTION NO. 2012-5150 PAGE NO. 2 PASSED, APPROVED AND ADOPTED at a regular meeting of the City Council of the City of Yorba Linda on this 21St day of August, 2012. MARK SCHWING, MAYOR CITY OF YORBA LINDA ATTEST: MARCIA BROWN, CITY CLERK CITY OF YORBA LINDA APPROVED AS TO FORM: RUTAN & TUCKER, LLP CITY ATTORNEY STATE OF CALIFORNIA ) SS. COUNTY OF ORANGE ) I, MARCIA BROWN, City Clerk of the City of Yorba Linda, California, DO HEREBY CERTIFY that the foregoing Resolution was adopted at a regular meeting of the City Council of the City of Yorba Linda held on the 21St day of August, 2012, and was carried by the following roll call vote: AYES: COUNCILMEMBERS: NOES: COUNCILMEMBERS: ABSENT: COUNCILMEMBERS: MARCIA BROWN, CITY CLERK CITY OF YORBA LINDA ITEM NO. 3.4 AGENDA REPORT Meeting Date: September 21, 2012 Subject: Customer Service Feedback Report ATTACHMENTS: Description: Type: CR Tracking and Customer Feedback thru 08 August 2012.pdf CR Tracking-August 2012 Backup Material Leaks by Month �Main Leak-CC 4 3 5 6 3 7 10 73 80 56 11 59 14 58 0 6q 20 CAMS-CC 4 1 6 0 5 5 1 2 60 r sis 26 20 30 f� 27 38 0 _ 0 4 2 1 3 4 0 1 2 �Main Line Valve Leak-CC 1 4 3 0 2 1 1 0 1 Leaks-Total-CC 1 56 38 59 45 58 35 63 73 �Main Leak-CC 4 3 5 6 3 7 10 10 �Service Leak-CC 10 11 21 14 15 0 24 20 CAMS-CC 4 1 6 0 5 5 1 2 �Meter Leak-CC 30 18 26 20 30 22 27 38 �Fire Hydrant Leak-CC 4 2 1 3 4 0 1 2 �Main Line Valve Leak-CC 1 4 3 0 2 1 1 0 1 Leaks-Total-CC 1 56 38 59 45 58 35 63 73 Pressure Calls by Month 30 Jan Feb Mar Apr May Jun 25 Aug �Sewer Stoppage 1 1 1 2 1 1 1 1 �Sewer Odor 4 2 0 18 20 1 1 0 6—;a Sewer Overflow 1 1 r 0 14 1 1 0 --$--Sewer Issues-Total v 15 4 2 2 2 3 3 1 �No Water 6 10 8 5 8 10 8 10 --$--Misc-Total 8 34 38 10 43 36 49 Jan Feb Mar Apr May Jun Jul 5 �Turn On 2 6 6 1 3 0 3 8 1 Turn Off 7 Jan Feb Mar Apr May Jun High Pressure 0 3 3 1 1 2 Low Pressure 8 11 7 7 15 16 --$--Pressure-Total 8 14 10 8 16 18 Sewer Issue Calls by Month 7 6 5 4 ♦-gk c 3 2 — 2 2 25 A 19 Jul Aug 8 6 17 13 25 19 V Jan Feb Mar Apr May Jun Jul Aug �Sewer Stoppage 1 1 1 2 1 1 1 1 �Sewer Odor 4 2 0 0 1 1 1 0 6—;a Sewer Overflow 1 1 1 0 0 1 1 0 --$--Sewer Issues-Total 6 4 2 2 2 3 3 1 Water Quality Calls by Month 8 0 7 0 1 0 0 30 2 N 7 3 1 7 4 6 4 5 24 �Customer Problem 25 6 ro 6 1 6 5 20 5 18 0 0 v 5 0 0 15 0 0 0 �Other 15 13 16 19 23 ° 4 8 8 �No Water 6 10 8 5 8 10 7 10 --$--Misc-Total 0 34 38 3 43 36 49 Jan Feb Mar Apr May Jun Jul Aug �Turn On 2 6 6 1 3 8 3 8 1 Turn Off 7 11 7 5 7 0 14 14 Turn On/Off-Total 13 17 8 8 15 Jan Fe4MarApr 24 May Aug �Dirty or Cloudy Water-CC 1 6 3 1 3 1 2 1 Taste-CC 0 0 0 1 0 0 0 0 Odor-CC 0 1 2 0 2 0 0 1 --$--Water Quality-Total-CC 1 7 5 1 2 5 1 2 2 Misc. Calls by Month 60 38 43 49 40 39 N 30 34 ♦ 28 � 30 ! j 0 20 s 1 j 10 = 0 lan Feb I Mar I Am- Mav Tun lul Aug Noise in Pipes 0 Turn On/Off Calls by Month 0 1 0 0 30 2 �Damage d B ox or Lid 3 6 7 4 6 4 5 24 �Customer Problem 25 6 7 1 6 N 20 3 18 0 0 0 0 15 0 0 0 �Other 15 13 16 19 23 ° 10 8 8 �No Water 6 10 8 5 8 10 7 10 --$--Misc-Total 0 34 38 28 43 36 49 Jan Feb Mar Apr May Jun Jul Aug �Turn On 6 6 1 3 8 3 8 10 Turn Off 7 11 7 5 7 15 14 14 Turn On/Off-Total 13 17 8 8 15 18 22 24 Misc. Calls by Month 60 38 43 49 40 39 N 30 34 ♦ 28 � 30 ! j 0 20 s 1 j 10 = 0 lan Feb I Mar I Am- Mav Tun lul Aug Noise in Pipes 0 0 0 1 0 0 1 2 �Damage d B ox or Lid 3 6 7 4 6 4 5 0 �Customer Problem 6 6 7 1 6 6 13 3 �Contractor 0 0 0 0 0 0 0 0 �Other 15 12 16 19 23 16 23 24 �No Water 6 10 8 3 8 10 7 10 --$--Misc-Total 30 34 38 28 43 36 49 39 250 200 150 c� w O x� 100 50 Customer Card Feedback 165 162 171 117 201 217 0 Jan Feb Mar Apr May Jun Jul Aug M—�Excellent 157 123 113 143 165 179 182 129 Average 8 3 3 15 6 18 21 9 Poor 0 0 1 4 0 4 14 0 --4o--Total 165 126 117 162 171 201 217 138 ITEM NO. 3.5 AGENDA REPORT Meeting Date: September 21, 2012 Subject: Status of Strategic Plan Initiatives ATTACHMENTS: Description: Type: EAO - Strategic Plan Trackinq.xlsx Strategic Plan Tracking-August 2012 Backup Material Strategic Plan Initiatives Status Report Executive-Administrative-Organizational Committee Strategies Start Date Completion Lead Party August 2012 Progress Date CP 1: Increase Brand Reco nition within the Communi Have Board of Directors and YLWD Staff Attend More Immediately BOD/GM/PIO/ Attendance at standing CP 1-C following Nov- On-going intergovernmental Local and Regional Staff 2010 election meetings Events and Inter- governmental Meetings CP 2: Increase Public Awareness of Water and Wastewater Related Issues (1) Customers received Provide Financial a rebate for Rotating Incentives and Rebates Nozzles and/or WBIC. CP 2-A for Water Use Jul-11 On-going BOD/GM/PIO MWDOC Turf Removal Efficiency Program 8v Synthetic Turf Program tabled. Consider Participation in the California CP 2-C Urban Water Sep-11 Dec-11 GM Committee Opted Not Conservation Council's to Move Forward Best Management Practices Enhance the District's Regional Water and CP 2-D On-going On-going BOD/GM/Staff On-going Wastewater Industry Participation WE 1: Retain a Highly Skilled and Capable Workforce Attended Groundwater Encourage Staff Producers Meeting, Participation in Public Affairs Meeting WE 1-F Professional On-going On-going General Manager 8v Water Use Efficiency Meeting. Attended Organizations and Local Civic Groups quarterly OC Water Operations Managers Association meeting. WE 3: Enhance Employee Relations Implement a Program Working with to Recognize Employee Recognition WE 3-A Employees for Jul-11 Sep-11 EPIC Committee Committee on Excellence Employee of the Month Program logistics WE 3-13 Conduct Quarterly All- Jul-11 Quarterly General Manager Held May 17, 2012 Hands Meetings Continue to Encourage Employee Training in WE 3-C On-going On-going General Manager On-going Leadership and Technology SR 2: Explore Service Boundary Opportunities Evaluate Feasibility of Providing Additional SR 2-A Jul-11 Jun-12 General Manager On-going Water Services with the Region Evaluate Feasibility of Providing Additional SR 2-B Jul-11 Jun-12 General Manager On-going Wastewater Services with the Region Evaluate Feasibility of SR 2-C Providing Other Jul-11 Jun-12 General Manager On-going Professional Services with the Region SR 1: Work Toward Service Reliability and Efficiency Continue with Efforts Delay due to further to Annex District hydrological modeling. SR 1-A Service Area to Orange On-going On-going General Manager May extend process by County Water District several months Engage with Regional Attended MWDOC SR 1-C Agencies on Water On-going On-going General Manager Water Use Efficiency Supply Issues Meeting. Strengthen Existing Emergency Update of Emergency SR 1-D Emergency Operations On-going On-going Operations Response Plan in Partnerships Coordinator/GM process FR 3: Identify and Develop Additional Revenue Options Research and Obtain On-going assessment FR 3-A Grant Funding On-going On-going General Manager through Townsend Whenever Feasible Public Affairs OE 2: Address Inefficiencies Identified in the Self-Assessment Survey Identify Core On-Hold due to higher OE 2-A Inefficiencies Jul-11 Jun-12 EPIC Committee priority Staff projects in process Develop Measurable On-Hold due to higher OE 2-13 Productivity Goals Aug-11 Jun-12 EPIC Committee priority Staff projects in process Engage Employees in On-Hold due to higher OE 2-C Methods of Addressing Sep-11 Jun-12 EPIC Committee priority Staff projects Inefficiencies in process OE 3: Consider Utilization of a Peer Review Survey Determine the Cost Management Completed at Feb 2012 OE 3-A Benefit Ratio of a Peer Jul-11 Sep-11 Analyst Meeting Review Survey Establish a Team to Opted Not to Move OE 3-13 Determine the Focus Sep-11 Oct-11 EPIC Committee Forward with Peer of the Survey Review Survey Institute Guidelines Opted Not to Move OE 3-C for Areas to Be Sep-11 Dec-11 EPIC Committee Forward with Peer Addressed Review Survey