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2014-09-02 - Public Affairs-Communications-Technology Committee Meeting Agenda Packet
Yorba Linda Hater District AGENDA YORBA LINDA WATER DISTRICT PUB AFFAIRS - COMMUNICATIONS -TECH COMMITTEE MEETING Tuesday, September 2, 2014, 4:00 PM 1717 E Miraloma Ave, Placentia CA 92870 1. CALL TO ORDER 2. ROLL CALL COMMITTEE STAFF Director Ric Collett, Chair Steve Conklin, Acting General Manager Director Robert R. Kiley Art Vega, Acting IT Manager Damon Micalizzi, Public Information Officer 3. PUBLIC COMMENTS Any individual wishing to address the committee is requested to identify themselves and state the matter on which they wish to comment. If the matter is on this agenda, the committee Chair will recognize the individual for their comment when the item is considered. No action will be taken on matters not listed on this agenda. Comments are limited to matters of public interest and matters within the jurisdiction of the Water District. Comments are limited to five minutes. 4. DISCUSSION ITEMS This portion of the agenda is for matters such as technical presentations, drafts of proposed policies, or similar items for which staff is seeking the advice and counsel of the Committee members. This portion of the agenda may also include items for information only. 4.1. CMMS & GIS Services Status (Verbal Report) 4.2. Status of GIS Upgrade (Verbal Report) 4.3. GIS Data Sharing with the City of Yorba Linda (Verbal Report) 4.4. Drought Outreach & Communications 4.5. District Community Outreach /Emergency Response Trailer (Verbal Report) 4.6. YLWD.COM Web Analytics 4.7. Status of Current District Conservation Rebates (Verbal Report) 4.8. Future Media Outreach and Press Relations (Verbal Report) 4.9. Status of Current Public Outreach Activities 4.10. Future Agenda Items and Staff Tasks 5. ADJOURNMENT 5.1. The next Public Affairs - Communications - Technology Committee is scheduled to be held Monday, October 6, 2014 at 4:00 p.m. Items Distributed to the Committee Less Than 72 Hours Prior to the Meeting Pursuant to Government Code section 54957.5, non - exempt public records that relate to open session agenda items and are distributed to a majority of the Committee less than seventy -two (72) hours prior to the meeting will be available for public inspection in the lobby of the District's business office located at 1717 E. Miraloma Avenue, Placentia, CA 92870, during regular business hours. When practical, these public records will also be made available on the District's internet website accessible at http: / /www.ylwd.com /. Accommodations for the Disabled Any person may make a request for a disability - related modification or accommodation needed for that person to be able to participate in the public meeting by telephoning the Executive Secretary at 714 - 701 -3020, or writing to Yorba Linda Water District, P.O. Box 309, Yorba Linda, CA 92885 -0309. Requests must specify the nature of the disability and the type of accommodation requested. A telephone number or other contact information should be included so the District staff may discuss appropriate arrangements. Persons requesting a disability - related accommodation should make the request with adequate time before the meeting for the District to provide the requested accommodation. AGENDA REPORT Meeting Date: September 2, 2014 Budgeted: To: Public Affairs- Communications- Technology Committee From: Steve Conklin, Acting General Manager Presented By: Damon Micalizzi, Public Information Officer Prepared By: Damon Micalizzi, Public Information Officer Subject: Drought Outreach & Communications SUMMARY: ITEM NO. 4.4 No In response to the State Water Resources Control Board issuing mandatory water conservation regulations, YLWD has entered Stage One of the District's Conservation Ordinance. Customers were informed via the District's website, the Yorba Linda Star, the District's social media outlets and via mail. The total cost for printing and mailing out the conservation materials is $11,500. ATTACHMENTS: Name: Description: Type: Stage One Mailing.pdf Stage One Mailing Backup Material OL8Z6 VO'eiluaoeld "E)AV ew0leaiW '3 LLL6 431aisla aamA LIpu1l egaoA 10 STAGE 1 Conservation Notice O C,00) r �m > �N m ABOUT O � � O CD (D �I toYorba Linda Water District 1717 E. Miraloma Ave., Placentia, CA 92870 What's GOING on? In response to the Governor's statewide drought declaration, Yorba Linda Water District has a water conservation ordinance. The purpose of the ordinance is to prevent the waste of District water and to protect the health and safety of water users within the Yorba Linda Water District. The ordinance outlines permanent, year -round water conservation measures and prohibitions against water waste, as well as a four part contingency plan which can be implemented in stages upon the declaration of water shortages. Violations of any provisions of the ordinance that are observed by members of the District staff will result in penalties that will begin with a warning and follow with fines for subsequent violations. Adhering to the terms of the ordinance will not only allow you to avoid fines, but you will be doing your part to help us avoid extreme restrictions in a water shortage that affects us all. 4 For more conservation info: www.H2Oconserve.org Information on water use efficiency and rebate: www.BeWaterWise.com Water saving opportunities in your home: www.H2Ouse.org Important phone numbers: Customer Service: (714) 701 -3000 Emergency: (714) 701 -3000 For more information about the ordinance, please contact: Phone: (714) 701 -3024 Email: info @ylwd.com If you would like to report a possible violation, please contact: Phone: (714) 701 -3029 Email: info @ylwd.com Violations of any provisions of the ordinance that are observed by members of the District staff can result in fines that will be collected on the water bill. This brochure is a summary of the residential elements in the ordinance. To read the full text of the ordinance, please visit the Yorba Linda Water District website at www.ylwd.com Yorba Linda Water District WATER Mbtl l %k LET'S GETS SMART. ATER Thank you for helping to conserve water! Printed on recycled paper Have questions about the ordinance? Phone: (714) 701 -3000 Email: info @ylwd.com Permanent, year -round water conservation measures ana prohibitions against water waste Watering of Lawns and Plants • Watering is prohibited between the hours of 9:00 a.m. and 6:00 p.m. on any day except for the express purpose of adjusting or repairing an irrigation system* • Watering is limited to 15 minutes per station per day* • Watering or irrigating of lawn, landscape or other vegetated area is prohibited when it is currently raining or there is a forecasted chance of rain of 50 percent or higher Other Restrictions • No excessive water flow or runoff that causes or allows water to flow onto an adjoining sidewalk, driveway, street, alley, gutter or ditch • No washing down hard or paved surfaces except when necessary to alleviate safety or sanitary hazards • No excessive use, loss or escape of water through breaks, leaks or other malfunctions in the water user's plumbing or distribution system • Re- circulating water required for water fountains and decorative water features • Washing vehicles limited to use of a hand -held bucket or similar container and /or a hand -held hose equipped with an automatic shut -off water nozzle or device The following X71 lortage Stages may be de- clared to respond to local or regional water shortage conditions and emergencies. STAGE 1 • Watering: 3 days /week. Odd numbered addresses can irrigate M -W -F, and even numbered addresses on T -TH -SAT. No irrigation on Sundays.* STAGE 2 • Apr. -Oct.: watering limited to 3 days /week. Odd numbered addresses can irrigate M -W -F, and even numbered addresses on T -TH -SAT. Nov. -Mar.: watering limited to 2 days /week. Odd numbered addresses - MON and FRI, and even numbered addresses - TUES and SAT. No irrigation on Sundays. STAGE 3 • Apr. -Oct.: watering limited to 2 days /week (MON and FRI, or TUES and SAT). Nov. -Mar.: watering limited to 1 day /week, in which odd numbered addresses are permitted to irrigate on Monday only and even numbered addresses are permitted to irrigate Saturday only* • Re- filling of more than one -foot, and initial filling of residential swimming pools or outdoor spas is prohibited STAGE 4 • No watering or irrigating of lawn, landscape or other vegetated area with potable water. (For exceptions to this restriction, see full text of ordinance) • Leaks must be corrected in no more than 1 day of receiving notice from the District • Upon declaration of a Stage 4 Water Supply Shortage Emergency, no new water service will be provided except to protect the public health, safety, and welfare * Landscape irrigation systems that exclusively use very low -flow drip irrigation where no emitter produces more than 2 gallons of water per hour, and weather based controllers or stream rotor sprinklers that meet a 70% efficiency standard are exempt from these restrictions. water conservation stages STAGE 1 Minimum water shortage reduce usage by 10% STAGE 2 Moderate water shortage reduce usage by 10 % -20% STAGE 3 Severe water shortage reduce usage 20 % -35% STAGE 4 Critical water shortage reduce usage more than 35% Violations Violations of any ordinance items must be personally observed by members of the District staff. The fines for such violations will be collected on the water bill. Failure to pay a fine amount will be treated as nonpayment of the water bill and water service may be terminated as a result. Protests for violations are allowable per Section 8 of the ordinance. The fines for such violations are as follows: • 1st Violation - YLWD will hand deliver a door hanger to the location of the violation and mail a notice to the current billing address • 2nd Violation - A 2nd violation within 12 calendar months of the 1 st violation is punishable by a penalty of $100 • 3rd Violation - A 3rd violation within 12 calendar months of the 1 st or 2nd violation is punishable by a penalty of $250 • 4th and Subsequent Violations - A 4th and any subsequent violation within 12 calendar months of the 1 st or any subsequent violation is punishable by a fine of $500 • In addition to any fines, the District may install a water flow restrictor device • In addition to any fines and the installation of a water flow restrictor, the District may disconnect a customer's water service for willful violations of mandatory restrictions Hardship Variance If, due to unique circumstances, a specific requirement of the ordinance would result in undue hardship, a customer may apply for a variance, according to section 6 of the ordinance, at www.ylwd.com or the District Offices. Dear Customer, In response to the State issuing mandatory water conservation regulations last month, the Yorba Linda Water District Board of Directors has adopted a resolution entering Stage One of the District's Conservation Ordinance. This will help reduce demand on current statewide water supplies and extend water reserves. YLWD Customers have historically been extremely vigilant about water consumption during times of drought and those water use efficiency practices have continued. We are in the midst of some of the driest years on record. Water storage across the state, especially in northern California, is approaching dangerously low levels. As we try to do our part in this statewide issue, we once again, ask you to make an effort to reduce your water use. This historic Drought has garnered headlines and news coverage mentioning expensive fines for those who are wasteful with water. However, we know our customers generally want to do the right thing. Though fines for excessive watering are an option, we look at it as a last resort. The District will employ a step up notification process with possible penalties for continued noncompliance. We fully anticipate issues to be resolved through notices and communication rather than resorting to any fine. On the reverse side of this letter, you will find useful information on how you can easily reduce your water use. The District also currently offers financial incentives to customers to encourage the installation of high efficiency clothes washers and toilets, and turf replacement. For more information on available rebates, visit our website at www.ylwd.com. Included in this mailing is a copy of the District's Conservation Ordinance. The Stage One watering restrictions officially go into effect September 2' Again, we thank you for your continued efforts to save water. Sincerely, Steve Conklin, Acting General Manager The average Orange County resident uses to help reduce your water use by Gallons per da Shorten your shower by 5 minutes � , gallons of water per day. MUNICIPAL WATELi oFSTRIGT OF1ANpE ®Yorba Linda Water District LET'S GETS SMARTaWATER Use a broom instead of a hose 44OW4 to clean the driveway -- 2 , 'o Gallons er day! � j&. y Gallons per day! p y' �y *Based on 1 time per week. b err Wash only Adjust your sprinkler system full loads for leaks and overspray. of laundry _ SO+ Gallons per day! M *Based on 7 loads Gallons per day! per week average. Fix leaky toilets Replace a portion of your lawn and faucets_ with California Friendly plants 20 Gallons day! Gallons per day for every 1000 per p y! square feet of turf removed! lo err Install high efficiency toilets V� 19 '4%d Gallons per day! Qau" Install a smart sprinkler timer 4 0 �U Gallons per day! I i For more helpful tips on ways to reduce water use, visit: ITEM NO. 4.6 AGENDA REPORT Meeting Date: September 2, 2014 From: Steve Conklin, Acting General Manager Subject: YLWD.COM Web Analytics ATTACHMENTS: Description: Type: Web Analytics.pdf Web Analytics Backup Material 15 GOOgle Analytics Audience Overview All Sessions 100.00% Overview • Sessions 1,000 500 April 2014 May 2014 June 2014 1, + Add Segment Sessions Users Pageviews 36,010 22,361 75,977 Pages / Session Avg. Session Duration Bounce Rate 2.11 00:01:30 62.89% % New Sessions 54.75% City 1. Yorba Linda 2. Los Angeles 3. Placentia 4. Anaheim 5. Irvine 6. Santa Ana 7. Long Beach 8. Orange 9. San Diego 10. Brea © 2014 Google July 2014 Yorba Linda Water District - http: / /ww... Go to this report All Web Site Data Mar 1, 2014 -Aug 27, 2014 August 2014 ■ New Visitor ■ Returning Visitor Sessions % Sessions 12,319 34.21 % 3,187 1 8.85% 2,046 5.68% 1,302 3.62% 880 2.44% 598 1.66% 566 1.57% 557 1.55% 516 1.43% 436 1.21% 15 GOOgle Analytics Content Drilldown All Sessions 100.00% Explorer • Pageviews 2,000 1,000 April 2014 Page path level 1 2. /ylwd/ 3. /customer - service/ 4. /about- the - water - district/ 5. /your- water - service/ 6. /contact -us 7. /community/ 8. /news - publications/ 9. /bill - payment- options 10. /residential- rebates Yorba Linda Water District - http: / /ww... Go to this report All Web Site Data Mar 1, 2014 -Aug 27, 2014 `I + Add Segment May 2014 June 2014 July 2014 August 2014 © 2014 Google Pageviews Unique Pageviews Avg. Time on Page Bounce Rate % Exit 75,977 60,024 00:01:21 62.89% 47.40% % of Total: 100.00% (75,977) % of Total: 100.00%(60,024) Site Avg: 00:01:21 (0.00 %) Site Avg: 62.89% (0.00 %) Site Avg: 47.40% (0.00%) 30,573 (40.24 %) 25,350 (42.23/) 00:01:42 63.42% 60.99% 15,411 (20.28 %) 10,086 (16.80 %) 00:00:55 50.95% 32.26% 5,526 (7.27%) 4,594 (7.65/) 00:01:41 73.35% 58.89% 5,171 (6.81%) 4,208 (7.01/) 00:01:31 73.86% 38.25% 3,233 (4.26%) 2,854 (4.75/) 00:01:26 70.27% 37.43% 2,600 (3.42%) 2,277 (3.79/) 00:02:27 75.92% 64.23% 2,195 (2.89%) 1,716 (2.86 %) 00:01:46 74.61% 46.38% 1,460 (1.92%) 1,107 (1.84/) 00:01:14 52.38% 29.59% 651 (o.86%) 534 (0.89 %) 00:01:40 70.48% 56.53% 562 (0.74%) 472 (0.79 %) 00:02:34 72.73% 71.53% Rows 1 - 10 of 223 © 2014 Google 15 Goo Ie Anal`�ICS Yorba Linda Water District - http: / /ww... Go to this report J ` All Web Site Data Pages Mar 1, 2014 -Aug 27, 2014 All Sessions + Add Segment 100.00% Explorer • Pageviews 2,000 1,000 April 2014 May 2014 June 2014 July 2014 August 2014 Unique Avg. Time on Bounce Rate I Page Value Page Pageviews Entrances %Exit Pageviews Page 75,977 60,024 00:01:21 36,010 62.89% 47.40% $0.00 % of Total: % of Total: Site Avg: % of Total: Site Avg: Site Avg: % of Total: 100.00% (75,977) 100.00% (60,024) 00.01.21 100.00% (36,010) 62.89% 47.40% 0.00% ($0.00) (0.00%) (0.00%) (0.00%) 1. / 30,573 (40.24 %) 25,350 (42.23 %) 00:01:42 24,723 (68.66 %) 63.42% 60.99% $0.00 (0.00%) 2. /ylwd /default.cfm 6,653 (8.76%) 4,618 (7.69 %) 00:00:53 4,552 (12.64 %) 52.15% 47.41% $0.00 (0.00%) 3. / customer - service /bill - payment- options 4,133 (5.44%) 3,679 (6.13%) 00:01:54 1,806 (5.02%) 73.92% 69.54% $0.00 (0.00%) 4. /contact -us 2,600 (3.42%) 2,277 (3.79%) 00:02:27 706 (1.96%) 75.92% 64.23% $0.00 (0.00%) 5 /ylwd /default.cfm ?action = agencyspecs 1,851 (2.44%) 417 (0.69%) 00:00:26 21 (0.06%) 33.33% 7.29% $0.00 (0.00%) &agencylD =2317 6. /ylwd /default.cfm ?action = agencyspecs 1,071 (1.41%) 686 (1.14%) 00:00:25 172 (0.48%) 12.79% 7.38% $0.00 (0.00%) /ylwd /defa ult.cfm ?action= viewJob &jo bl D= 844507 &h it_co u nt= yes &heade rFoot er =1 &promo =0 &transfer= 0 &WDDXJob SearchParams= <wddxPacket version= 1 .05 <header / > <data > <struct > <var na me= 'CATEGORYID'> <string > -1 < /strin 7 g > < /var> <var name= 'PROMOTIONAL 1,007 (1.33%) 784 (1.31 %) 00:03:50 44 (0.12 %) 77.27% 58.99% $0.00 (0.00 %) JOBS' > < string>0< /string > < /var> <var n ame= 'TRANSFER' > < string>0< /string> < /var> <var name ='FIND KEYWORD'> <string> < /string >< /var > < /struct> < /data >< /wddxPacket> 8. /community /conservation- ordinance 998 (1.31%) 879 (1.46%) 00:03:04 473 (1.31%) 77.38% 68.74% $0.00 (0.00%) 9 /your- water - 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water - district 21. /community /request- for - donation 22. /customer - service 23 /a bo ut-the-wate r-d istrict/district- depart m e nts /human - resource s 24. / ?start =3 25 /your- water - service /water - quality /water - quality - reports 26 / customer - service /starting- ending - servi ce /sto p -se rvi ce -re q ue st 27. /about- the - water- district/fags 28. /your- water - service /water - service -fags 29. / ylwd /default.cfm ?promotionaljobs =1 30. /about- the - water- district/board -of- direct ors 31. /news - publications /news -room 32. /news - publications /ylwd- reports /a bo ut -the -wate r -d ist ri ct/ bo a rd -of -d i re ct 33. ors / boa rd-me mbers /michael- j- beverag e /a bo ut- the -wate r -d istrict/district -se rvice 34. -area 35. /community /water -101 36. /ylwd /default.cfm ?action = openjobrequ est 37. /community /water- use - efficiency 38 /a bo ut-the-wate r-d istrict/district- depart ments /engineering /standard -specs 39 / news - publications /sign -up- for -e- delive ry-of- the - ylwd- newslette r 40. /a bo ut-the-wate r-d istrict/district- depart ments /administration 41. /district - departments 42. /starting -or- ending - service 43. / news - publications /public- notices 44. /your- water - service /water - quality /water - quality -fags 45. /customer- service /starting- ending -servi ce 46. /news - publications 47 /index.php ?option= com_content &view = article &id= 89 <e m id =344 48. /customer - service /emergency -info 49 / about - the - water- district/for- developers /standard -specs 50. /your- water - service /reading - your -meter 475 (0.63 %) 395 (0.66 %) 00:03:26 154 (0.43 %) 76.62% 69.68% $0.00 (o.00 %) 473 (0.62%) 368 (0.61%) 00:00:35 19 (0.05 %) 52.63% 16.91% $0.00 (o.00 %) 472 (0.62 %) 409 (0.68 %) 00:01:49 60 (0.17 %) 60.00% 34.75% $0.00 (o.00 %) 450 (0.59 %) 364 (0.61 %) 00:00:31 15 (0.04 %) 46.67% 11.56% $0.00 (o.00 %) 434 (0.57 %) 327 (0.54 %) 00:00:49 47 (0.13 %) 29.79% 17.51% $0.00 (o.00 %) 428 (0.56 %) 182 (0.30 /) 00:01:47 18 (0.05 %) 38.89% 27.10% $0.00 (o.00 %) 404 (0.53 %) 341 (0.57 %) 00:00:31 19 (0.05 %) 57.89% 13.86% $0.00 (o.00 %) 398 (0.52 %) 319 (0.53 %) 00:01:46 92 (0.26 %) 71.74% 53.27% $0.00 (o.00 %) 336 (0.44 %) 303 (0.50 %) 00:00:46 29 (0.08 %) 55.17% 19.05% $0.00 (o.00 %) 323 (0.43 %) 280 (0.47 %) 00:02:56 147 (0.41 /) I 70.75% 60.99% $0.00 (0.00 %) 309 302 (0.41 %) (0.40 %) 119 279 (0.20/) (0.46 %) 00:01:30 5 (0.01 %) 54.84% 60.00% 57.14% 27.18% 25.50% $0.00 $0.00 (o.00 %) (o.00 %) 00:01:14 21 (0.06 %) 287 (o.38 %) 265 (0.44 %) 00:00:56 35 (0.10 %) (o.00 %) 68.57% 24.04% $0.00 (o.00 %) 284 (0.37 %) 244 (0.41 %) 00:00:26 55 (0.15%) 228 30.91% 28.52% $0.00 (o.00 %) 282 (0.37 %) 154 (0.26 %) 00:00:43 24 (0.07 %) (0.30 %) 54.17% 19.50% $0.00 (o.00 %) (0.31 %) 90.27% 73.57% $0.00 (o.00 %) (0.00 %) 280 (0.37 %) I 222 (0.37 %) 00:00:55 17 (0.05 %) 47.06% 24.29% $0.00 (o.00 %) 271 (0.36 %) 192 (0.32 %) 00:02:29 48 (0.13 %) 37.50% 34.32% $0.00 (o.00 %) 256 (0.34 %) 232 (0.39 %) 1 00:01:00 1 179 (0.50 %) 1 88.83% 71.48% 1 $0.00 (o.00 %) 255 (0.34 %) 212 (0.35 %) 00:03:01 31 (o.o9 %) 54.84% 34.51% ' $0.00 (0.00 %) 252 (o.33 %) 208 (0.35 %) 00:02:07 84 (0.23 %) 73.81% 43.65% $0.00 (o.00 %) 246 (0.32 %) 142 (0.24 %) 00:01:42 14 (0.04 %) 64.29% 36.59% $0.00 (o.00 %) 228 (0.30 %) 212 (0.35 %) 00:00:38 14 (0.04 %) 42.86% 15.35% $0.00 (o.00 %) 227 (0.30 %) 202 (0.34 %) 00:04:12 113 (0.31 %) 90.27% 73.57% $0.00 (o.00 %) 225 (0.30 %) 107 (0.18 %) 1 00:00:39 1 4 (0.01 %) 1 75.00% 24.44% $0.00 (o.00 %) 223 (0.29 %) 188 (0.31 %) 00:00:45 7 (0.02 %) 57.14% 23.77% $0.00 (0.00 %) 202 (0.27 %) 116 (0.19 %) 00:00:13 2 (0.01 %) 50.00% 2.97% $0.00 (o.00 %) 199 (0.26 %) 159 (0.26 %) 00:01:21 10 (0.03 %) 70.00% 45.23% $0.00 (o.00 %) 196 (0.26 %) 178 (0.30%) 00:00:47 10 (0.03 %) 40.00% 21.94% $0.00 (o.00 %) 192 (0.25 %) 183 (0.30 %) i 00:03:21 119 (0.33 %) 81.51% 71.35% $0.00 (0.00 %) 190 189 183 180 179 174 (0.25 %) (0.25 %) (0.24 %) (0.24 %) (0.24 %) (0.23 %) 163 154 147 169 167 148 (0.27 %) (0.26 %) (0.24 %) (0.28 %) (0.28 %) (0.25 %) 00:00:48 00:00:57 15 (0.04 %) 60.00% 42.86% 52.31% 88.89% 93.75% 72.88% 30.00% 26.98% 56.83% 43.89% 74.86% 53.45% $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 (o.00 %) (o.00 %) (o.00 %) (o.00 %) (o.00 %) (o.00 %) 28 (0.08 %) 00:02:09 65 (0.18 %) 00:01:32 18 (0.05 %) 00:02:12 80 (0.22 %) 00:02:50 59 (0.16 %) 51. / ?start =6 52 /a bo ut-the-wate r-d istrict/district- depart 00:01:05 ments /engineering 53. /a bo ut-the-wate r-d istrict/district- depart 00:00:52 ments /finance 54. /compensation- trans pare ncy- informati 00:02:04 on 55. /about- the - water- district/compensation (0.20%) -t ra n s p a re n cy- i n fo r m at i o n 56. /a bo ut-the-wate r-d istrict/district- depart 146 ments 57 /a bo ut-the-wate r-d istrict/district- depart 00:02:07 ments /operations 58. /board -of- directors 59. /water - quality- reports 164 158 156 152 (0.22%) (0.21%) (0.21%) (0.20 %) 141 124 124 135 (0.23 %) (0.21%) (0.21%) (0.22 %) 00:01:05 6 (0.02 %) 66.67% 25.00% 41.67% 75.00% 00:00:52 4 (0.01 %) 00:01:07 12 (0.03 %) 4 (0.01 %) 00:02:04 151 (0.20%) 135 (0.22 %) 00:01:10 I 151 (0.20%) 82 (0.14 %) 00:00:21 150 (0.20%) 132 (0.22 %) 00:01:25 i 149 (0.20%) 107 (0.18%) 00:00:59 146 (o.19%) 124 (0.21%) 00:02:07 60. /your- water - service /whose -pipes 137 (0.18 %) 132 (0.22/) 61. / ylwd /default.cfm ?SearchLetter =S &acti 134 (0.18%) 62 (0.10/) $0.00 ( on= agencyspecs &AgencylD =2317 50.00% 1 62 /about- the - water- district/district- project 132 (0.17%) 119 (0.20/) 75.44% 5 57.53% $ $0.00 ( 63. /ylwd /default.cfm ?SearchLetter =W &act 131 (0.17%) 68 (0.11 %) $0.00 ( ion = agencyspecs &AgencylD =2317 0.00% 3 64. /community 128 (0.17%) 97 (0.16/) 65. /your- sewer - service /sewer- rates -fees 128 (0.17%) 113 (0.19/) 66. /backflow 125 (0.16 %) 100 (0.17 %) (0.00 %) /ylwd /defa ult.cfm ?action= viewclasss pe 9.38% $ 67. c &classSpeclD= 840068 &agency =231 123 (0.16%) j 98 (0.16/) $0.00 ( 7 &viewOnly =yes 7647% 5 II $0 00 t /ylwd /defa ult.cfm ?action = viewjo b &Jo bl D= 844507 &V iewBe nefits= Yes &heade r footer =1 &promo =0 &transfer= 0 &WDDX JobSearchParams= <wddxPacket versi o n =' 1.0'> <he a d e r/> <data> <str uct> <va 68 rname= 'CATEGORYID'> <string > -1 </s 123 (0.16%) 107 (0.18/) tring > < /var> <var name = 'PROMOTION A LJ O BS'> <stri n g >0 < /st ri n g> < /va r> <va r name = 'TRANSFER' > < string>0< /strin g > < /var> <var name= 'FIND_KEYWOR D'> <st ri ng> < /st ri n g> < /va r> < /stru ct> </d ata >< /wddxPacket> 00:01:11 00:00:34 14 (0.04 %) 1 35.71% 16 (0.04/) 4 (0.01 %) 6 (0.02 %) 57 (0.16%) 16 (0.04/) 1 (0.00 %) 00:00:56 1 9 (0.02%) 00:00:12 00:00:18 00:01:32 i 00:02:11 00:01:49 00:01:32 69. /stop - service- request 122 (0.16%) 64 (0.11 %) 00:01:39 70. / ?start =9 120 (0.16 %) 108 (0.18 %) 00:00:38 71 /component/rsform /form /10- report -wat 119 (0.16%) 99 (0.16/) 00:01:35 er -waste 72 / about - the - water- district/board -of- direct 116 (0.15%) 94 (0.16/) 00:00:54 ors /board - members /robert- bob -kiley 73. /community /bottled -water 116 (0.15%) 100 (0.17/) 00:00:42 74. /about -your- water -bill 112 (0.15%) 101 (0.17/) 00:01:02 75. /news - publications /newsletters 110 (0.14%) 96 (0.16/) 00:01:28 76 / about - the - water- district/mission- vision 109 (0.14%) 94 (0.16/) 00:01:17 - core - values 77 /ylwd /default.cfm ?SearchLetter =M &act 107 (0.14%) 56 (0.09/) 00:00:14 ion = agencyspecs &AgencylD =2317 78. /fags 105 (0.14 %) 93 (0.15 %) 00:01:06 /ylwd /defa ult.cfm ?action = viewjo b &Jo bl D= 844507 &V iewS u pp= Yes &headerfoo ter =1 &promo =0 &transfer= 0 &WDDXJo 1 (0.00 %) 2 (0.01 %) ^ 16.46% $0.00 (0.00/) 14.56% $0.00 (0.00 %) 24.36% $0.00 (0.00 %) 24.34% $0.00 (0.00 %) 27.81% $0.00 (0.00 %) 12.50% 7 7.95% $ $0.00 ( (0.00 %) 50.00% 2 26.00% $ $0.00 ( (0.00 %) 50.00% 1 18.12% $ $0.00 ( (o.00 %) 75.44% 5 57.53% $ $0.00 ( (0.00 %) 62.50% 2 29.93% $ $0.00 ( (0.00 %) 0.00% 3 3.73% $ $0.00 ( (0.00 %) 44.44% 2 29.55% I I $0.00 ( (0.00 %) 0.00% 4 4.58% $ $0.00 ( (0.00 %) 0.00% 9 9.38% $ $0.00 ( (0.00 %) 46.15% 2 28.91% $ $0.00 ( (0.00 %) 7647% 5 5760% $ $0 00 t to 00 / ) /ylwd /defa ult.cfm ?action = viewjo b &Jo bl D= 844507 &V iewS u pp= Yes &headerfoo ter =1 &promo =0 &transfer= 0 &WDDXJo 1 (0.00 %) 2 (0.01 %) ^ 16.46% $0.00 (0.00/) 14.56% $0.00 (0.00 %) 24.36% $0.00 (0.00 %) 24.34% $0.00 (0.00 %) 27.81% $0.00 (0.00 %) 12.50% 7 7.95% $ $0.00 ( (0.00 %) 50.00% 2 26.00% $ $0.00 ( (0.00 %) 50.00% 1 18.12% $ $0.00 ( (o.00 %) 75.44% 5 57.53% $ $0.00 ( (0.00 %) 62.50% 2 29.93% $ $0.00 ( (0.00 %) 0.00% 3 3.73% $ $0.00 ( (0.00 %) 44.44% 2 29.55% I I $0.00 ( (0.00 %) 0.00% 4 4.58% $ $0.00 ( (0.00 %) 0.00% 9 9.38% $ $0.00 ( (0.00 %) 46.15% 2 28.91% $ $0.00 ( (0.00 %) 7647% 5 5760% $ $0 00 t to 00 / ) 11 (0.03 %) 63.64% 27.64% $0.00 (0.00 %) 4 (0.01 %) 50.00% 22.76% $0.00 (0.00 %) 5 (0.01 %) 60.00% 25.41% $0.00 (0.00 %) 12 (0.03 %) 33.33% 13.33% $0.00 (0.00 %) 62 (0.17 %) 53.23% 40.34% $0.00 (0.00 %) 15 (0.04 %) 60.00% 16.38% $0.00 (0.00 %) 5 (0.01/) 60.00% 8.62% $0.00 (0.00 %) 1 (0.00 %) 100.00% 12.50% $0.00 (0.00 %) 3 (0.01 %) 66.67% 42.73% $0.00 (0.00 %) 13 (0.04 %) 69.23% 21.10% $0.00 (0.00 %) 0 (o.00 %) 0.00% 4.67% $0.00 (o.00 %) 1 (0.00 %) 100.00% 22.86% $0.00 (0.00 %) 105 (0.14%) ' 99 (0.16%) 1 00:02:29 1 4 (0.01%) 1 75.00% 1 55.24% $0.00 (0.00%) 104 (0.14%) 87 (0.14%) 1 00:01:12 1 27 (0.07%) 1 70.37% 35.58% $0.00 (0.00%) 99 (0.13%) 63 (0.10%) 1 00:00:47 1 1 (0.00%) 1 100.00% 13.13% $0.00 (0.00%) 98 (0.13 %) I t 78 bSearchParams= <wddxPacket version 00:00:52 9 =' 1 .0' > <header / > <data > <struct > <var n 66.67% 79. ame= 'CATEGORYID5<string >- 1 < /stri (o.00 %) 00:01:38 ng > < /var> <var name= 'PROMOTIONA 73 (0.12%) L J O B S' > <st r i n g> 0< /string > < /va r> <va r (0.02%) 50.00% na me= 'TRANS F E R'> <stri ng >O< /string $0.00 (0.00%) > < /var> <var name ='FIND KEYWORD' 6 (0.02%) > <stri n g> < /stri n g> < /va r> < /st ruct> </d at 75 (0.12%) a >< /wddxPacket> 14.13% 80. /robert- bob -kiley 00:00:45 10 /ylwd /defa ult.cfm ?action = jobs &so rtBy= 81 &sortByASC= ASC &bHideSearchBox= (0.14%) 1 &PROMOTIONALJOBS= O &TRANSF 14.61% $0.00 ER= O &SEARCHAPPLIED =O 00:00:13 82. /michaeI+ beverage 89 (0.12%) 46 (0.08%) 83. /district - service -area $0.00 84. / about - the - water- district/history-of -ylwd 80 85 / news - publications /compensation -trans 18 (0.05%) parency- information 33.72% 86 / ylwd /default.cfm ?SearchLetter =P &acti 85 (0.11%) 76 on= agencyspecs &AgencylD =2317 87 /your- sewer - service /sewage - service -fa (0.06%) qs 88. /district - projects 89. /phil - hawkins 90. /water- rates -fees 91 / customer - service /starting- ending -servi (0.00%) ce /continuous - service - agreement 92. /gary- melton 93. /?start= 12 94 / about - the - water- district/board -of- direct 00:01:54 ors /board - members /gary - melton 95. /ric- collett 96. /community /bottled- water - label- contest 97. /water - service -fags 6 /ylwd /defa ult.cfm ?action= viewclasss pe 98. c &classSpeclD= 840427 &agency =231 34.52% 7 &viewOnly =yes 99 / ylwd /default.cfm ?clearSearch =1 &tran 61 sfe r =0& p ro m of io n a Ijo bs =0 100. /your- sewer - service 105 (0.14%) ' 99 (0.16%) 1 00:02:29 1 4 (0.01%) 1 75.00% 1 55.24% $0.00 (0.00%) 104 (0.14%) 87 (0.14%) 1 00:01:12 1 27 (0.07%) 1 70.37% 35.58% $0.00 (0.00%) 99 (0.13%) 63 (0.10%) 1 00:00:47 1 1 (0.00%) 1 100.00% 13.13% $0.00 (0.00%) 98 (0.13 %) I t 78 (0.13%) 00:00:52 9 (0.02%) 66.67% 17.35% $0.00 (o.00 %) 00:01:38 96 (0.13 %) 73 (0.12%) 8 (0.02%) 50.00% 27.08% $0.00 (0.00%) 00:02:00 6 (0.02%) 92 (0.12%) 75 (0.12%) 33.33% 14.13% $0.00 (0.00%) 00:00:45 10 (0.03%) 89 (0.12%) 83 (0.14%) 30.00% 14.61% $0.00 (0.00%) 00:00:13 0 (0.00%) 89 (0.12%) 46 (0.08%) 0.00% 6.74% $0.00 (0.00%) 86 (0.11%) 80 (0.13%) 00:00:54 18 (0.05%) 50.00% 33.72% $0.00 (0.00%) 85 (0.11%) 76 (0.13%) 00:01:07 21 (0.06%) 76.19% 34.12% $0.00 (0.00%) 85 (0.11%) 69 (0.11%) 00:00:26 0 (0.00%) 0.00% 7.06% $0.00 (0.00%) 85 (0.11%) 78 (0.13%) 00:01:54 10 (0.03%) 50.00% 27.06% $0.00 (0.00%) 00:01:31 6 (0.02%) 84 (0.11%) 78 (0.13%) 83.33% 34.52% $0.00 (0.00%) 84 (0.11%) 61 (0.10%) 00:00:29 2 (0.01%) 50.00% 14.29% $0.00 (0.00%) 83 (0.11%) 76 (0.13%) 00:00:32 7 (0.02%) 85.71% 19.28% $0.00 (o.00 %) 83 (0.11%) 73 (0.12%) 00:01:02 5 (0.01 %) 80.00% 28.92% $0.00 (0.00 %) 83 (0.11 %) 66 (0.11 %) 00:00:38 3 (0.01%) 33.33% 7.23% $0.00 (0.00 %) 80 (0.11%) 63 (0.10 %) 00:01:14 40 (0.11%) 72.50% 52.50% $0.00 (0.00%) 79 (0.10%) 69 (0.11 %) 00:00:49. 3 (0.01%) 66.67% 24.05% $0.00 (0.00%) 79 (0.10%) 58 (0.10%) 1 00:01:51 1 0 (0.00%) 1 0.00% 10.13% $0.00 (0.00%) 77 (0.10%) 62 (0.10%) 00:00:29 1 (o.00 %) 100.00% 22.08% $0.00 (o.00 %) 77 (0.10%) 65 (0.11%) 00:00:41 8 (0.02%) 50.00% 15.58% $0.00 (0.00%) Rows 1 - 100 of 660 © 2014 Google 15 Goo Ie Anal`�ICS Yorba Linda Water District - http: / /ww... Go to this report J ` All Web Site Data Pages Mar 1, 2014 -Aug 27, 2014 ALL > PAGE. / community /conservation- ordinance All Sessions ;' I + Add Segment 1.31 Explorer • Pageviews 200 100 April 2014 May 2014 June 2014 July 2014 August 2014 Unique Avg. Time on Page Page Pageviews Pageviews Entrances Bounce Rate % Exit Page Value 998 879 00:03:04 473 77.38% 68.74% $0.00 of Total. 1.31 % % of Total. 1.46% Site Avg. 00.01.21 % of Total. 1.31 % Site Avg. 62.89% Site Avg. 47.40% % of Total. 0.00% (75,977) (60,024) (126.38 %) (36,010) (23.03 %) (45.03 %) ($0.00) 1 /community /conservatio 998(1oo.00 %) 879(100.00%) 00:03:04 473(100.00 %) 77.38% 68.74% $0.00 (0.00%) n- ordinance Rows 1 - 1 of 1 © 2014 Google AGENDA REPORT Meeting Date: September 2, 2014 Subject: Status of Current Public Outreach Activities ATTACHMENTS: Description: Public Outreach Activities FY 14.15.xlsx WATER DONATIONS FY14.15 ITEM NO. 4.9 Type: Backup Material PUBLIC OUTREACH ACTIVITIES AND DONATIONS FY 2014/15 Date Business Bottles Sport Bottles Pencils Droplets Bags Water Truck /Staff Presence 07/03/14 YORBA LINDA KIDS BASKETBALL 96 50 07/10/14 OCFA FUNDRAISER 360 07/10/14 TOPSOCCER FEST 360 07/16/14 PRIMITAVE CROSS FIT FUNDRAISER 168 07/16/14 ISLAMIC CENTER OF YORBA LINDA 240 07/24/14 TASTE OF YORBA LINDA 480 08/07/14 OLLI -CSUF 504 08/07/14 GENEOLOGICAL SOCIETY 168 08/14/14 YLHS REGISTRATION 576 08/19/14 FRIENDS CHURCH SCHOOL 504 08/19/14 ESPERANZA Ryan Bousquet Memorial 5K Run 312 08/19/14 ESPERANZA WATER POLO 216 FY TOTALS 1 39841 501 01 01 0 YLWD PUBLIC AFFAIRS