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HomeMy WebLinkAbout2008-08-05 - Public Information-Technology Committee Meeting Agenda PacketEL W 01 YORBA LINDA WATER DISTRICT PUBLIC INFORMATION - TECHNOLOGY COMMITTEE MEETING Tuesday, August 5, 2008, 4:00 p.m. 1717 E. Miraloma Avenue, Placentia, CA 92870 - Tel: (714) 701-3020 ITEMS DISTRIBUTED TO THE BOARD COMMITTEE LESS THAN 72 HOURS PRIOR TO MEETING Pursuant to Government Code section 54957.5, non-exempt public records that relate to open session agenda items and are distributed to a majority of the Board less than seventy-two (72) hours prior to the meeting will be available for public inspection in the lobby of the District's business office located at 1717 E. Miraloma Avenue, Placentia, CA 92870, during regular business hours. When practical, these public records will also be made available on the District's internet website accessible at hfD://www.vlwdB-vlwd.com. AGENDA COMMITTEE: STAFF: Director Ric Collett, Chair Michael A. Payne, General Manager Director Michael J. Beveraae Ken Vecchiarelli, Asst. General Mgr Alternate: Paul R. Armstrong Pat Grady, Information Technology Director Cindy Mejia, Management Analyst INTRODUCTION OF VISITORS AND PUBLIC COMMENTS: Any individual wishing to address the committee is requested to identify themselves and state the matter on which they wish to comment. If the matter is on this agenda, the committee Chair will recognize the individual for their comment when the item is considered. No action will be taken on matters not listed on this agenda. Comments are limited to matters of public interest and matters within the jurisdiction of the Water District. Comments are limited to five minutes. ACTION ITEMS: This portion of the agenda is for items where staff presentations and committee discussions are needed prior to formal committee actions. 1. Public Information Campaign Recommendation: That the Committee recommend to the Board of Directors that the Public Campaign on Water Conservation be approved and to authorize the President and Secretary to execute a Professional Services Agreement with Laer Pearce & Associates for an amount not to exceed $140,000. 2. Updates to the 2005 Urban Water Management Plan Recommendation: That the Committee recommend to the Board of Directors that Resolution No. 08-10, A Resolution of the Yorba Linda Water District Amending the 2005 Urban Water Management Plan be adopted. DISCUSSION ITEMS: This portion of the agenda is for matters such as technical presentations, drafts of proposed policies, or similar items for which staff is seeking the advice and counsel of the Committee Members. This portion of the agenda may also include items for information only. 3. Meeting with City of Yorba Linda - Landscape Watering 4. Water Lines - Summer 2008 edition 5. Customer Survey Results ADJOURNMENT: The next meeting of the Public Information Technology Committee is scheduled for September 2, 2008 at 4:00 p.m. Accommodations for the Disabled: Any person may make a request for a disability-related modification or accommodation needed for that person to be able to participate in the public meeting by telephoning Michael A. Payne, District Secretary, at 714.701.3020 or writing to Yorba Linda Water District, P.O. Box 309, Yorba Linda, CA 92885-0309. Requests must specify the nature of the disability and the type of accommodation requested. A telephone number or other contact information should be included so the District staff may discuss appropriate arrangements. Persons requesting a disability-related accommodation should make the request with adequate time before the meeting for the District to provide the requested accommodation. ITEM NO. I AGENDA REPORT Committee Meeting Date: August 5, 2008 To: Public Information-Technology Committee From: Michael A. Payne, General Manager Staff Contact: Cindy Mejia, Management Analyst Reviewed by General Counsel: N/A Budgeted: Yes Total Budget: $ Funding Source: Water Operating Fund CEQA Account No: 121580 Job No: Compliance: N/A Estimated Costs: $ 140,000 Dept: Admin Subject: Fiscal Year 2008/2009 Public Outreach Campaign SUMMARY: California has had one of the driest years on record, with eight of the past ten years meeting drought-level conditions and low storage in the Colorado River system and the California Aqueduct. Coupled with a regulatory law of reducing the amount of import water from northern California by 30% due to the Delta smelt and the high probability of water allocations being imposed by the Metropolitan Water District, the Board of Directors has instructed the Public Information-Technology Committee to develop a Public Information Campaign. The campaign will inform District customers about the upcoming allocation, voluntary and mandatory action levels and possible corresponding rate increases contributed to the regulatory drought, a possible raid on District share of the property taxes and substantial rate increases from SCE. This campaign will be achieved through a number of planned phases, methods and dates. DISCUSSION: Laer Pearce & Associates has prepared a public relations and outreach proposal based on informing District customers about the current water crisis, as well as the possibility of allocations through Metropolitan Water District and corresponding rate increases. This plan and proposal is geared to run through fiscal year 2008/2009. The consultants proposed plan is divided into two phases with events planned for each month through June of 2009. A copy of the proposal is attached for the Committee's consideration. Phase One: Leading up to a possible rate increase caused by others Phase Two: Building on the Foundation The phases, events and timetable are included in the Consultants proposal. In accordance with the District's purchasing policy, the District shall solicit competitive bids. Due to the anticipated approval by Metropolitan Water District to implement a water allocation Plan in January of 2009 instead of July 2009, staff recommends that the Board of Directors declare this a high priority project and to waive the requirement of soliciting competitive proposals. The Consultant has successfully worked for the District in the past on crisis issues since 1997. They have conducted customer surveys, provided news releases, prepared new s articles and have represented the District during meetings. The consultant has estimated an eleven month program to cost approximately $140,156. All work is done on a time and material basis based on set hourly rates. Each month, the staff and committee will monitor and adjust the workload to meet the current issues. This would give the District the greatest flexibility to address the issues as they arise. The 2008/09 adopted Budget identified funds toward the Public Information Program. Staff is recommending using authorized funds from this program. To fund the difference, staff proposes using unspent salaries and benefits allocated from the vacant Assistant Administrator I position and for the first six months of a budgeted safety officer. The Consultant will make a presentation of their proposal. Future public information program projects and programs will be identified in the next 2009-10 Budget. PRIOR RELEVANT BOARD ACTION(S): This issue was discussed at the Public Information Technology Committee meeting on July 30, 2008. The issue of a Public Outreach Campaign has been also discussed with the Board of Directors. STAFF RECOMMENDATION: That the Committee recommend to the Board of Directors that the Fiscal Year 2008/2009 Public Outreach Campaign be approved and to authorize the President and Secretary to execute a Professional Services Agreement with Laer Pearce & Associates for an amount not to exceed $140,000. LAIR 9 E A R C E & Associates Consultants in Strategic Communications Communicating Conservation, Rate Increases and Allocation Outreach Proposal or the Remainder of YL WD's FY 08-09 July 30, 2008 This fiscal year will bring two difficult challenges to the Yorba Linda Water District: Pressure to increase rates, and the possible implementation of MWD's new water allocations. Both are largely or entirely out of YLWD's control, so it is important that customers understand both the circumstances and how they can contribute to a solution. In a recent YLWD survey, 45% of District customers feel the Governor's drought proclamation means they should be conserving more water. The following proposal outlines a strategy for YLWD to initiate a stronger, more consistent communications program in order to increase customer awareness of issues and build customer trust in the board and its decisions. Strictly for planning purposes, it assumes that rates might be increased in early 2009, and that MWD might implement its new water allocations in mid-2009. The program stresses the following: • The District operates in a fiscally conservative manner and has long been protective stewards of public funds • Local water rates and supply availability are tied to factors largely outside the District's control (energy prices, Met allocations, regulatory drought), but YLWD has taken measures to limit the local impacts of this state-wide issue • Conservation is the answer for both the rate and allocation issues We propose an initial six-month program to communicate the messages above to customers in the following manner, so they can more fully understand the reasons why the board must consider a rate increase: • Three issues-based quarterly customer newsletters (Aug., Oct., Jan.) • Two rounds of presentations by board members and/or staff to cities and large water users on 1.) the status of water situation and the need to conserve, and 2.) an update on rates and district finances • Six monthly issues-based employee newsletters (they're your main ambassadors) • Three bi-monthly op/eds in the Yorba Linda Star • Two bi-monthly native plant columns in the Yorba Linda Star 22892 Mill Creek Dr., Laguna Hills, CA 92653 o, 949.599.1212 lo- www.laer.com Laer Pearce & Associates YLWD 2005-09 Communications Proposal Page 2 of 7 • Two quarterly customer workshops (native plants and water 101) with the necessary publicity to ensure participation • Production of a conservation brochure (for use as a leave-behind for presentations and workshops) • Updating Web site with conservation and issues messaging • Regular positive, proactive media relations • Six conservation-themed bill stuffers • Five monthly eblasts to interest database on relevant YLWD and water issues • Letter to customers should the board decide to consider a rate increase (timed around hearing) • Production of a PowerPoint for staff, should there be a rate-increase hearing f Progressing into 2009, we would continue all the regular communication vehicles established in Phase One (quarterly newsletter, op/eds, plant columns, quarterly workshops, etc.), and add the following new elements through the end of the fiscal year, reinforcing the District's conservation, rate and allocation messages: • Coordinated participation in the MWDOC/Discovery Science Center student program within service area • VIP tours of District facilities • Promotion and participation in regional Water Awareness Day celebration • Participation in MWDOC regional advertising campaign If allocation measures are announced by MWD, we would include the following additional components in the weeks leading up to a reduction in supplies: • Staff presentations to cities and large water users on the allocation situation • Update Web site with allocation messages • Letter to customers discussing allocation • One op/ed in Yorba Linda Star on allocation • Media relations on allocation issue • Production of door hangers directed at homeowners seen over-using water Laer Pearce Associates YL D 2005-09 Communications Proposal Page 3 of 7 ~.yW~'iR bra •~V ~ Dedication event Employee newsletter Headquarters media New infrastructure media Board approves plan Revised customer newsletter Outreach planning Employee newsletter Issues messaging Qtly customer newsletter VIP conserve presentations Secure 1st plant column Employee newsletter Conservation bill stuffier Monthly a-blast Potential Rate Increase: I Jan. Qtly customer newsletter VIP rate presentations Rate op/ed or plant col. Hearing PPT for staff Rate media relations Conservation bill stuffier Employee newsletter Monthly a-blast Qtly customer newsletter VIP allocation presentations* VIP tours Student presentations Conservation bill stuffier Plant column WAD materials preparation Employee newsletter Monthly a-blast VIP rate presentations Qtly customer workshop Op/ed Employee newsletter Conservation bill stuffier Monthly a-blast Qtly customer workshor Plant column Conservation bill stuffer Key collateral kit Employee newsletter Monthly a-blast allocation presentat Qtly customer workshop/tour Allocation Web update* Customer allocation letter* Allocation media relations* Allocation op/ed* Conservation bill stuffier Student presentations Regional WAD Employee newsletter VIP conserve presentations Customer workshop Secure 1st op/ed Web update Employee newsletter Conservation brochure Conservation bill stuffier Monthly a-blast VIP rate presentations Customer rate letter Rate media relations Rate op/ed or plant col. Rate Web update Conservation bill stuffier Plant column Employee newsletter Monthly a-blast Student brochure Op/ed Conservation bill stuffier Runoff brochure Employee newsletter Monthly a-blast presentations* Allocation media relations* Door hangers* Plant column Employee newsletter Conservation bill stuffier Monthly a-blast Potential Allocation: July 1 Laer Pearce Associates YL D 2008-09 Communications Proposal Page 4• of 7 100th event Monthly a-blast * If necessary, assumes July 1 allocation. ~~US:t~~St1ti18t~~ The chart on the following pages summarizes anticipated fee billings (including vendor expenses) for the campaign outlined above. Should the scope of work change, we will provide a revised estimate at that time. The estimated vendor costs are based upon LP&A's regular vendors. This nrooosal and budget is oreliminarv: items may be added, eliminated or refined after further discussion with the District. LP&A bills for its time by the minute to ensure the highest fairness and accuracy; YLWD will only be invoiced for the actual time spent working on the District's behalf. LP&A reserves the right to transfer funds between tasks, as necessary and with YLWD's knowledge, to complete the approved scope of work within the total budget. Quarterly Drafting content and managing design of two Customer quarterly customer newsletters, utilizing template Newsletter created in earlier efforts. Does not include printing (October, January) and distribution. Fees Vendors VIP Conservation Production of a PowerPoint presentation and script Presentation on conservation and water situation for delivery to VIPs and large water users. VIP Rate Increase Production of a PowerPoint presentation and script Presentation on potential rate increase for delivery to VIPs and large water users. Monthly Employee Drafting content and managing layout and Newsletter distribution of six monthly e-newsletters to (Aug: Jan.) employees. Fees Vendors Media Placements Drafting content and securing placement of three op/eds and two native plant columns; establishing program with newspaper. Media Relations Proactively pitching three positive news stories to local press and trades. Quarterly Preparation of a plan to host two customer 8,000 2,000 6,000 4,000 6,000 1,200 6,600 4,200 4,500 increase and Met allocation. Laer Pearce Associates YLWD 2008-09 Communications Proposal Page 5 of 7 Customer workshops. Includes minimal time for materials Workshops (Sept., production (TBD) and attendance at first customer Nov.) workshop. Conservation Managing copy, design and printing of a tri-fold Brochure conservation brochure (qty. 3,000 each). Includes creation of new illustrations. Fees 4,500 Vendors 4,000 Web Site Update Reviewing and updating content on Web site to 2,000 incorporate new key messages. Bill Stuffers Design of three 8.5"x3.5" bill inserts promoting conservation. Note: Does not include printing. Fees 2,000 Vendors 1,200 Customer Rate Drafting content and managing production of two- Letter page letter discussing rate increase. Note: Does not include printing. Fees 1,500 Vendors 200 Revisions to Rate Revising earlier rate-increase PPT for delivery to 750 PPT for Hearing YLWD board at hearing. Blast Email Drafting content and managing layout and Program distribution of five blast emails to outreach database; includes creation of eblast template. Fees 4,000 Vendors 1,750 Issues Attending select local and regional water meetings, 8,200 Management monitoring industry news and trends, keeping YLWD abreast of issues. Total Phase One Fees I $63,750 Total Phase One Vendors $10,350 Total for Phase One i $74,100 Quarterly Drafting content and managing design of quarterly Customer customer newsletter, utilizing template created in Newsletter (April) earlier efforts. Does not include printing and distribution. Fees 4,000 Vendors 1,000 Monthly Employee Drafting content and managing layout and Newsletters (Feb: distribution of five monthly e-newsletters to June) employees. Fees Vendors 5,000 1,000 Blast Email Drafting content and managing layout and Laer Pearce Associates YL D 2008-09 Communications Proposal Page 6 of 7 Program distribution of five blast emails to outreach database. Fees 4,000 Vendors 1,000 Media Placements Drafting content and securing placement of two 5,500 op/eds and three native plant columns. Quarterly Coordination of program content for two customer 2,000 Customer workshops. Does not include LP&A attendance at Workshops (Feb., workshops. May) Student Coordination of MWDOC presentations at schools 1,500 Presentations in YLWD service area; includes minimal materials production. VIP Tours Coordination of invitations and content for VIP 4,500 tours of key District facilities; includes attendance at event. WAD Coordination Preparation of materials for YLWD promotion and 1,000 participation in regional Water Awareness Day celebration. MWDOC Customization of MWDOC conservation ad; Advertising placement of eight quarter-page ads in YL Star over four-month period. Fees 400 Vendors 4,956 Issues Attending select local and regional water meetings, 6,700 Management monitoring industry news and trends, keeping YLWD abreast of issues. Total Phase Two Fees $34,600 l Total Phase Two Vendors° ( $7,956 Total for Phase Two I $42,556 VIP Allocation Production of a PowerPoint presentation and script 4,000 Presentation on allocation for delivery to VIPs and large water users. Web Update Reviewing and updating content on Web site to 1,000 incorporate new allocation messages. Customer Drafting content and managing production of two- Allocation Letter page letter discussing rate increase. Note: Does not include printing. Fees 1,500 Vendors 200 Allocation Media Preparation of a press release on local allocation 5,000 Relations implications; coordination of meeting with reporter to discuss issue; responding to media Inquiries. Water-Wise Door Managing content, design and printing of a 7'x18" Laer Pearce & Associates YLWD 2008-0 Communications Proposal Page 7 of 7 Hangers door hanger with conservation messaging. (qty. 10,000) Fees 1,000 Vendors 3,000 Total Allocation Period Fees 1 $8,000 Total Allocation Period Vendors I $3,200 Total for Allocation Period $11,200 Meetings and strategic counsel; attending minimal "account 10,000 Consultations maintenance" meetings and council hearings in person; conference calls and phone meeting attendance; general project support; reporting. Expenses Mileage; copies. Based on two percent of fees. 2,300 ITEM NO. AGENDA REPORT Committee Meeting Date: August 5, 2008 To: Public Information-Technology Committee From: Michael A. Payne, General Manager Staff Contact: Cindy Mejia, Management Analyst Reviewed by General Counsel: N/A Budgeted: Yes Total Budget: $ Funding Source: Water Operating Fund CEQA Account No: 121580 Job No: Compliance: N/A Estimated Costs: $ Dept: Admin Subject: Amendments to the action levels of the 2005 Urban water Manager Plan. SUMMARY: Following two straight years of below-average rainfall, very low snowmelt runoff and the largest court-ordered water transfer restrictions in state history, Governor Arnold Schwarzenegger recently proclaimed a statewide drought and issued an Executive Order, which takes immediate action to address a dire situation where California communities are being forced to mandate water conservation or rationing. DISCUSSION: The Executive Order proclaims a statewide drought and directs the Department of Water Resources (DWR) and other entities to take immediate action to address the situation. The Executive Order directs the DWR to: • Facilitate water transfers to respond to emergency shortages across the state. • Work with local water districts and agencies to improve local coordination. • Help local water districts and agencies improve water efficiency and conservation. • Coordinate with other state and federal agencies and departments to assist water suppliers, identify risks to water supply and help farmers suffering losses. • Expedite existing grant programs to help local water districts and agencies conserve. The Executive Order also encourages local water districts and agencies in the state to promote water conservation. Agencies are encouraged to work cooperatively on the regional and state level to take aggressive, immediate action to reduce water consumption locally and regionally for the remainder of 2008 and prepare for potential worsening water conditions in 2009. The Executive Order further requires the DWR to work with local agencies to conduct aggressive water conservation and outreach campaigns. On June 18, 2008, the Board of Directors adopted Resolution No. 08-07, A Resolution of the Board of Directors of the Yorba Linda Water District Implementing Level 1 of the 2005 Urban Water Management Plan calling for a voluntary 10% water conservation reduction District wide. The Board of Directors also instructed staff to bring back a report and Resolution that would amend the Action Stage Levels identified in Chapter 8.1.1 and Chapter 8.4.2 of the Water Shortage Contingency Plan in the 2005 Urban Water Management Plan. A Resolution and attachments are included with this report. PRIOR RELEVANT BOARD ACTION(S): The Board of Directors adopted updates to the Urban Water Management Plan in 1990, 1995 and 2000, with the latest update to the Plan being adopted on December 22, 2005. The Board of Directors also adopted Resolution No. 08-07, A Resolution of the Board of Directors of the Yorba Linda Water District Implementing Level 1 of the 2005 Urban Water Management Plan calling for a voluntary 10% water conservation reduction District wide. STAFF RECOMMENDATION: That the Committee recommends to the Board of Directors: 1. That the 2005 Urban Water Management Plan, Chapter 8.1.1 of the Water Supply Shortage Stages and Conditions Levels 1 through Level 4, be updated as shown on Attachment "A" to this Resolution. 2. That the District Actions, identified in Chapter 8.4.2 of the Water Supply Shortage Stages and Conditions Levels 1 as shown in the adopted 2005 plan, be updated as shown on Attachment "B" to this Resolution. CHAPTER 8.0: WATER SHORTAGE CONTINGENCY PLAN With population growth, energy shortages, earthquakes, and the threat of terrorism experienced by California; maintaining the gentle balance between water supply and demand is a complicated task that requires planning and forethought. In the event that a water shortage occurs, simple measures can be implemented to conserve the water supply at a public level. Urgency Ordinance No.91-02 (Appendix E) enables the YLWD Board of Directors to adopt an emergency water management program if the necessity is found. In addition, the California legislature enacted in 1949 specific statutory authority for rationing applicable to all public water supply distributors (California Water Code, Sections 350-358). The water supplier does not have to be in an actual drought condition where there is not enough water for human consumption, sanitation, and fire protection; merely the threat of the condition occurring is enough. Once a local agency has declared the existence of an emergency condition or a water shortage, it is empowered to adopt regulations and restrictions on the delivery and consumption of water to conserve the water supply for the greatest public benefit. Service can, if necessary, be discontinued to customers who willfully violate established regulations. The following conditions characterize urgency and require the Ordinance to take effect: 1. California is in the fifth consecutive year of drought conditions; and, 2. Precipitation for the current water year is substantially below normal in the watersheds of the water supplies serving Southern California; and, 3. The completion of the State Water Project to Southern California are being cutback; and, 4. Metropolitan has instituted water conservation goals with severe monetary penalties for not meeting the goal; and, 5. MWDOC, as a member agency of Metropolitan, has also instituted water conservation goals with severe monetary penalties for YLWD. 6. YLWD has broad authority to enact water conservation rules under the laws of the State of California; and, 7. The public's adoption of water conservation measures is now, or may be, necessary to avoid or minimize the effects of the water shortage in Southern California. Risk Management Professionals 8.1.1 Stages of Action In Table 8.1-1: Water Supply Shortage Stages and Conditions, stages are discussed during which various conservation measures will be imposed by Ordinance No. 91-02, beginning with voluntary conservation and leading to various stages of mandatory compliance in the event that the water supply experiences shortages up to a 30 690/6 reduction of the water supply. Water Supply Conditions Percent Shortage Level 1: Voluntary Conservation Measures (Targeted 10% Reduction) Level 1 measures may be declared by the Board of The Board of Directors shall, by separate Directors when, in their judgment, the possibility exists Resolution, establish voluntary conservation YLWD may not be able to meet all of the demands of goals and advise customers of ways to its customers without punitive surcharges levied conserve water. against YLWD due to restrictions on imported supply. Leven 2: Mandatory Conservation - Water Watch (Targeted 10 ~/o ---1 Formatted; Stikethrough Level 2 measures, hereinafter referred to as "Water Watch", may be declared by the Board of Directors when, in their judgement, the probability exists that YLWD will not be able to meet all of the water demands of its customers without punitive surcharges levied against YLWD due to restrictions on imported supply. The Board of Directors shall, by separate Resolution, determine the extent of conservation required by setting a percentage of the Base Target Amount for high priority and low priority water use, advise customers of ways to save water and may enforce such allocation by mandating certain practices...... Stage 3: Mandatory Reduction - Water Warning (Targeted 2U6 Re lcn) { Formatted: Strikethrough Level 3 measures, hereinafter referred to as "Water Warning", may be declared by the Board of Directors when, in their judgment, YLWD will not be able to meet all of the water demands of its customers without punitive surcharges levied against YLWD due to restrictions on imported supply. Risk Management Professionals The Board of Directors shall, by separate resolution, determine the extent of conservation required, set a percentage of the Base Target Amount for high priority and low priority water use, advise customers of ways to save water and may enforce such allocation by mandating certain practices..... Water Supply Conditions Percent Shortage Stage 4: Water Emergency (Targeted 30.68°~ Reduction { Formatted: striketnrougn Level 4 measures, hereinafter referred to as "Water Emergency", may be declared by the Board of Directors when the failure of any supply or distribution facility, whether temporary or permanent, occurs in the water distribution system of the State Water Project, Metropolitan Water District of Southern California, The Board of Directors shall, by separate Resolution, determine the extent of conservation required, set a percentage of the Base Target Amount for high priority and low priority water use, advise customers of ways to save water and may enforce such allocation by Municipal Water District of Orange County, Orange certain practices. County Water District or Yorba Linda Water District may seriously affect the ability to supply water to customers. 8.1.2 Discussion of the Base Target Amount 1 A Base Target Amount shall be established for each connection in the YLWD corresponding to the average water consumption by meter size for areas with similar land uses, lot or home size, landscape sophistication and economic location for each two month billing cycle in fiscal year 1989-1990. 2 The Base Target Amount for the residential customers may be adjusted to account for families larger than the YLWD wide average of three (3) persons per household at the rate of 100 gallons per day per additional person for four (4) to a maximum of seven (7) persons per household. 3 Customers with multiple metered connections in the same revenue classification, serving similar land uses may, upon approval in advance by the YLWD, allocate the Base Target Amount between their connections. 4 In cases where there is insufficient historical data to establish a Base Target Amount, YLWD shall establish a Base Target Amount by comparing water users similar as to type, lot or home size, landscape sophistication and economic location. 5 The Base Target Amount may be established and adjusted based upon a determination by the Board of Directors of high priority and low priority water uses. Risk Management Professionals M In order to prepare for and prevent water supply shortage, it is useful to estimate the future minimum supply. The minimum water supply available to the Yorba Linda Water District for next three years is estimated based upon the driest three year historic sequence, and is compared to a normal three year estimate. To balance the effects of multiple dry years, more water will be imported from MWDOC resulting in an increase in the minimum supply during multiple dry years compared to normal years. Through regional modeling efforts, MWDOC has determined minimum water supplies available for the Yorba Linda Water District for each of the next three years, 2006 - 2008. Table 8.2-1: Three-Year Estimated Minimum Water Supply compares supplies available under normal conditions and supplies available under a hypothetical repeat of the historical driest three year period for the Yorba Linda Water District, 1959-1961. During multiple-dry years, less local supplies are available for retail consumption and retail demands increase, resulting in the use of increased imported supplies from Metropolitan, via MWDOC, to offset the reduction in local supplies. Even with the decrease in local supplies, Yorba Linda Water District is expected to meet all retail consumption during a three-year dry period of 2006-2008 based on the three driest years on record. In addition, Metropolitan is expected to be able to supply all of MWDOC's imported water during the same period. Metropolitan's 2005 Regional Urban Water Management Plan indicates that Metropolitan can provide 100% of the supply demanded by its member agencies until 2030. Source Normal Year Multiple Dry Year 2006 2007 2008 2006 2007 2008 Groundwater (Orange County Basin) 12,555 13,876 14,721 12,795 13,833 15,491 Wholesale Water Metropolitan (via MWDOC) 12 372 ' 11,346 10,796 13,804 12,327 11,447 Total 24,926 25,222 25,517 26,599 26,160 26,939 Risk Management Profess ionals As a California jurisdiction, the Yorba Linda Water District could experience a catastrophic interruption in the water supply as a result of a regional power outage, earthquake, terrorism, or other event. A successful recovery plan is dependent upon an in-depth understanding of the vulnerability of each source of supply, delivery system, and distribution system to potential catastrophes. Possible catastrophes are listed in Table 8.3-1 and preparation actions being taken to reduce the severity of each event are discussed below. Possible Catastrophe Check If Discussed Regional Power Outage Earthquake Terrorism -I( 8.3.1 Regional Power Outage The operation of YLW D's groundwater wells and booster pump stations is dependent on the energy source. Backup sources of energy such as propane tanks, emergency generators, and natural gas supplies, are available at many of YLWD's facilities. These alternative energy sources improve the reliability of YLWD's water supply. Additionally, the existence of multiple wells within YLWD's facilities creates redundancy and reduces the likelihood that all wells will be out of service simultaneously. 8.3.2 Earthquake The Yorba Linda Water Distract has implemented seismic criteria (e.g., seismically actuated valves, flexible piping, etc.) into the design of new reservoirs as the standard since 1997. In addition, flexible piping is used for the gas lines providing power to booster pumps and well sites. Risk Management Professionals M YLWD has developed a comprehensive Emergency Response Plan to address the specific responses to earthquakes, damage assessments, evacuations, and major line breaks. The Emergency Response Plan also identifies agency and mutual aid contacts to help restore YLWD's critical water system infrastructure. 8.3.3 Terrorism To address terrorism catastrophes, YLWD has completed an extensive Security Vulnerability Assessment according the Sandia National Laboratories Risk Assessment Methodology for Water Systems (RAM-Wsm). As part of this project, YLWD prioritized criteria, prioritized facilities, characterized high priority facilities, developed threat scenarios based upon threat assessment methodologies, and used a Scenario-Based Assessment approach to develop recommendations in the form of prioritized lists of security countermeasures. YLWD is currently implementing these recommendations; however, due to the security sensitive nature of the information these recommendations are not included in this Urban Water Management Plan Risk Management Professionals M YLWD is organized pursuant to the provisions of County Water District law under Division XII of the California Water Code (Section 30000 et seq.). Accordingly, YLWD has the authority to adopt Ordinances and Rules and Regulations to: 1. Restrict the use of water during any emergency situation caused by drought or other conditions. 2. Prohibit the waste of water or the use water during such periods for any purposes other than household, restricted, or nonessential uses as determined by the district. 8.4.1 Water Shortage Planning 8.4.1.1 Metropolitan In November, 1990, as a result of limited supplies, Metropolitan developed a water conservation program called the Incremental Interruption Conservation Program (IICP), intended to reduce the amount of water delivered to its member agencies under severe deficiencies. The IICP established six levels of reduction by up to 50% depending on drought and water supply conditions. Metropolitan's IICP is no longer in effect. Revisions of the IICP and deletion of the voluntary stage (Stage 1) were adopted by Metropolitan's Board of Directors in the Metropolitan 1995 Drought Management Plan (DMP). This plan included step-by-step strategies for evaluating supply and demand conditions and utilizing Metropolitan's available options. Several phases are incorporated into the DMP with the final phase being the implementation of mandatory stages of the IICP. The 1995 DMP was not implemented in 1995 because of the above normal statewide precipitation in January and February of that year and because Metropolitan received a 100 percent allocation of its State Water Project supply. As part of the implementation of the regional Integrated Resources Planning (IRP), Metropolitan developed a Water Surplus and Drought Management (WSDM) Plan for Southern California in April 1999. The guiding principle of the WSDM Plan is to manage Metropolitan's water resources and water management programs to minimize the adverse impacts of water supply shortages to retail customers. The WSDM Plan contains specific actions to be taken in drought conditions to meet consumptive demands for water. This plan directs Metropolitan's resource operations to help attain the region's 100% reliability goal. The WSDM Plan was updated in Risk Management Professionals M 2004 to account for changes impacting supplies from the Colorado River and California's Bay- Delta. In the past, Metropolitan has developed drought management plans that simply addressed shortage actions and primarily focused on issues of short-term conservation and allocation of imported water. The WSDM Plan recognizes the interdependence of reliability. The overall goal of the WSDM Plan is to ensure that shortage allocation of Metropolitan's imported water supplies is not required. 8.4.1.1 Yorba Linda Water District YLWD has implemented many of the voluntary and mandatory programs identified in Chapter 6 of this Plan. These programs are designed to either increase local supply and/or reduce consumption during short term and/or long term deficiency periods. YLWD's response to water supply shortages is only part of a coordinated effort that includes, but is not limited to, planning by Metropolitan, MWDOC, OCWD, other agencies adjacent to the District, the City of Yorba Linda and other cities in YLWD's jurisdiction. Yorba Linda Water District has many water conservation programs and practices in place. A decrease in the reliable water supply from imported sources and the yearly increases in population require that Yorba Linda Water District encourage the best and most efficient use of water within the service area. Toward this end the measures, programs and practices described in this Chapter have been implemented by the District. The precise timing to implement the voluntary or mandatory programs and the extent to which these programs are implemented will depend upon the best available facts at the time a decision needs to be made. Implementation may vary according to the perceived need, confirmation of the severity of an actual shortage and anticipated duration of the shortage. Reference is made to the 2005 Urban Water Management Plans adopted by Metropolitan Water District of Southern California and Municipal Water District of Orange County, and to Orange County Water District's "2020 Plan". Risk Management Professionals M 8.4.2 Consumption Reduction Methods and Mandatory Prohibitions Exhibit W of Ordinance 91-02 urges residential, commercial, and public water consumers to adopt voluntary water conservation measures. The Water Conservation Practices contained in the Ordinance are listed below in Table 8.4-2: Consumption Reduction Methods. Voluntary water conservation goals (i.e. reduction percent) shall be established by the Board of Directors by a Resolution in the event that urgency exists. As addressed in Table 8.1-1: Water Supply Shortage Stages and Conditions, the Board of Directors has the authority to mandate such conservation practices by separate Resolution. The resolution shall address the extent of conservation required by setting a percentage of the Base Target Amount for high priority and low priority water use, and advise customers of ways to save water. Consumption Reduction Methods and Prohibitions Actuation Stage Customer Actions Check monthly for plumbing leaks and any leaks found should be repaired 1 immediately. Levell Irrigate commercial nurseries, golf oourses, parks, school yards, traffic medians and other public open space and other non residential landscaped 2. areas no more often than every third day, and only between the hours of Level 1 6:00 p.m. and 5:00 a.m. Reduce outside irrigation schedules to the absolute minimum to keep 3. important plants alive. Withhold fertilizer to inhibit new growth. Level 1 Residential customers with addresses ending with an even number water lawns, landscaping and other turf areas only on even number days of the month and between the hours of 4:00 p.m. and 10:00 a.m. Residential 4. Level 1 customers with addresses ending with an odd number water lawns, landscape, and other turf areas only on odd number days of the month and between the hours of 4:00 p.m. and 10:00 a.m. Risk Management Professionals M Consumption Reduction Methods and Prohibitions Actuation Stage Adjust sprinklers to avoid "watering" sidewalks and gutters, and lower 5. Level 1 pressure to avoid creating a wasteful mist. Eliminate washing of sidewalks, walkways, buildings, walls, patios, driveways, parking areas or other paved surfaces, or walls except to 6. eliminate conditions dangerous to public health or safety or when required Level 1 as surface preparation for the application of architectural coating or painting, and to alleviate immediate fire hazards. Curtail water use to clean, fill or maintain levels in decorative fountains, 7. ponds, lakes, or other similar aesthetical structures unless such water use is Level 1 approved in advance by YLWD. Curtail water used for the initial filling or refilling of swimming pools, spas or 8. ponds unless such water use is approved in advance by YLWD. Level 1 Replacement due to evaporation is permitted. Curtail washing of motor vehicles, trailers, boats and other types of equipment unless a bucket and a hose equipped with a positive shutoff 9. nozzle for quick rinses is used. Washing of vehicles may be done by a Level 1 commercial car wash that uses recycled water. Display notice that water will be served only upon request at all restaurants, 10. hotels, cafes, cafeterias or other public place where food is sold, served or Level 1 offered for sale. Water should only be served when requested by a customer in restaurants, 11. hotels, cafes, cafeterias or other public places where food is sold or offered Level 1 for sale. Risk Management Professionals Actuation Consumption Reduction Methods and Prohibitions Stage Post notice of the water supply shortage in each room of hotels, motels, inns, guest houses, bed and breakfast facilities and short-term commercial 12 Level 1 lodgings along with an explanation of necessary compliance measures taken by the establishment. Install low-flow shower heads, toilet dams or low-flow toilets, and faucet 13. flow restrictors in each room of hotels, motels, inns, guest houses, bed and Level 1 breakfast facilities and short-term commercial lodgings. 14. Hand water plants with a positive shut-off hose nozzle. Level 1 15. Place a plastic bottle, bag or dam in all toilets. Level 1 16. Use automatic dish and clothes washers for full loads only. Level 1 Insulate hot water pipes to reduce waiting time for hot water. Install 17. Level 1 circulating hot water system or point-of-use water heater. 18. Turn off the water while brushing teeth, washing hands and/or shaving. Level 1 19. Install water saving shower heads and/or flow restrictors. Level 1 Take shorter showers. Turn off the water when lathering, shampooing, or 20 Level 1 shaving. Turn the shower back on to rinse. Capture bath/shower warm-up water in buckets and use the water to irrigate 21 Level 1 plants or to flush toilets. 22. Use garbage disposers sparingly. Level 1 23. Do not plant any annuals or new plants that will require extra watering. Level 1 Risk Management Professionals M Actuation Consumption Reduction Methods and Prohibitions Stage Place mulching material in landscaped areas to decrease soil moisture 24. Level 1 evaporation. 25. Use a broom to clean outside patios, porches and sidewalks. Level 1 Cover spas and swimming pools when not in use. If spa or pool will not be 26. used, make necessary preparations for not refilling the spa or pool while Level 1 shortage lasts. District Actions Limit use of water from fire hydrants to fire fighting, approved construction 1. activities or other activities as approved by YLWD as necessary to maintain Level 1 the health, safety and welfare of the public. Turn off all construction meters until the condition(s) causing the shortage 2. Level 1 are abated to the satisfaction of the General Manager. { Formatted: Strikethrough • = Level 1 - { Formatted: Strikethrough Level 1 Risk Management Professionals M 8.5.1 Penalties The following enforcement measures shall apply to any customer who willfully disregards any of the mandated and/or prohibited water management practices. Penalties Warning Letter Explaining Violation Flow Restricting Orifice Charges Excess Water Use Rate One-Time Charge of Two Times the Latest Water Bill Charge for Costs of installation and Removal of Flow Restricting Orifice Stage When Penalty Takes Effect 16` Violation 2nd Violation 3rd Violation Stage When Penalty Takes Effect Any Violation 2nd Violation 3rd Violation 8.5.1.1 First Violation A written warning shall be mailed to the customer. The warning shall state the violation and that if the matter is not corrected, additional enforcement measures may be taken. 8.5.1.2 Second Violation A letter shall be mailed to the customer explaining the violation and a one time charge equal to two times the most recent water bill will be charged to the customer. 8.5.1.3 Third Violation An orifice flow restrictor will be inserted into the customer's meter to reduce the rate of flow. The orifice will remain in the service line for one billing cycle. The customer shall pay the cost to insert and remove the orifice flow restrictor. Risk Management Professionals M 8.5.1.4 Fourth and Subsequent Violations Service of water will be subject to further restriction with an orifice or termination of service. The term is at the General Manager's discretion so as to minimize the health and safety affects to the customer. 8.5.1.5 Excess Water Use Rate Water consumption in excess of the Base Target Amount or percentage of the Base Target Amount established or as modified by the Board of Directors will be charged to YLWD's current water rate plus a surcharge equal to the accumulative cost per acre foot of any penalty rate adopted by Metropolitan plus any penalty rate adopted by MWDOC plus any penalty rate adopted by OCWD converted to a unit cost per on hundred cubic feet. 8.5.2 Due Process Procedures 8.5.2.1 Notification The General Manager shall notify a customer that YLWD intends to surcharge water usage or to restrict or shut off water service. In the cases of flow restriction or shut off, the notice shall be delivered at least 72 hours in advance. The General Manger shall provide an opportunity to the customer within that time to dispute YLWD's determination of non-compliance with Ordinance No. 91-02 (Appendix E) or to demonstrate that compliance has been achieved subsequent to the notice. 8.5.2.2 Compliance Period The General Manager may revoke, modify, or extend time for compliance with a notice of intent to surcharge water usage or to restrict or shut off water service if the General Manager is reasonably satisfied that such action will be consistent with the best interests of YLWD and/or the purposes of Ordinance No. 91-02 (Appendix Q. 8.5.2.2 Restoration of Service The General Manager shall provide for restoration of restricted or shutoff service upon a determination that appropriate steps to assure compliance with Ordinance No. 91-02 (Appendix E) have been taken. The customer shall be responsible, as a precondition of service restoration, to pay YLWD's normal and usual shutoff and turn-on fees and to comply with such other YLWD Rules and Regulations as apply to customers' service shutoff for nonpayment of water bills. Risk Management Professionals M In the event that a decrease in water supply occurs for an extended period of time, YLWD could face a potential loss requiring the water enterprise to draw from any reserves and also re- examine the revenue stream in order to balance the budget. It is thus important to consider possible measures to overcome revenue and expenditure impacts. 8.6.1 Measures to Overcome Revenue Impacts Names of Measures Check if Discussed 1. Rate Adjustment -I! 2. Water Fund Balance -I( 3. Bonds ,1 1. Rate Adjustment Should YLWD experience a significant decrease in water supplies for an extended period of time, the Board of Directors would consider a water rate increase or water fee surcharge to cover any revenue shortfall due to water shortages or conservation measures. 2. Water Fund Balance YLWD maintains a Water Fund Balance that can be drawn upon for minor revenue shortfalls that need to be addressed immediately from decreased water supplies. The Board of Directors would consider a rate increase to restore this fund for future unexpected emergency situations. 3. Bonds YLWD maintains a high bond rating in order to secure bonds for unexpected facility replacements and repairs. Risk Management Professionals M 8.6.2 Measures to Overcome Expenditure Impacts Names of Measures Check If Discussed 1. Capital Improvements Program %f 1. Capital Improvements Program The Yorba Linda Water District is committed to increasing their ability to produce groundwater from the Santa Ana Basin by means of improvements to their water system. These improvements will reduce YLWD dependency on more expensive water purchased from MW DOC. Risk Management Professionals N Mechanisms for Determining Actual Type of Data Expected Reductions 1. Production Meter Readings 2. Imported Water Metering GPD GPD 3. Residential Water Metering and Site GPD Monitoring 1. Production Meter Readings YLWD has meters on all wells that provide access to daily water use readings. An analysis of the daily production meter readings will provide values for actual reductions in water use. 2. Imported Water Metering YLWD has meters on all imported water connections that provide access to readings of daily quantities of imported water. 3. Residential Water Metering and Site Monitoring During stages of mandatory conservation, YLWD will conduct monthly residential meter readings and site monitoring, as necessary. Site monitoring will be prioritized based upon the amount of water consumed. For those customers not in compliance with the mandatory conservation, YLWD will manually shut-off the connection until compliance is confirmed. Risk Management Professionals M RESOLUTION NO. 08-10 RESOLUTION OF THE BOARD OF DIRECTORS OF YORBA LINDA WATER DISTRICT AMENDING CHAPTERS 8.1.1 AND 8.4.2 OF THE ADOPTED 2005 URBAN WATER MANAGEMENT PLAN WHEREAS, in semi-arid Southern California it is imperative that every reasonable measure be taken to manage precious local and imported water supplies, and WHEREAS, the Board of Directors of Yorba Linda Water District adopted an Urban Water Management Plan in 1985 pursuant to the requirements of the Urban Water Management Plan Act of 1983, and WHEREAS, the purpose of the plan is to provide a perspective and analysis of current and alternative water management activities of the District, and WHEREAS, the Board of Directors adopted an update to the Urban Water Management Plan in 1990, 1995, 2000, with the latest update to the Plan being adopted in December of 2005, and WHEREAS, the Yorba Linda Water District Urban Water Management Plan incorporates by reference regional plans approved by the Metropolitan Water District of Southern California and Municipal Water District of Orange County, and WHEREAS, the Board of Directors adopted Resolution No. 08-07, A Resolution of the Board of Directors of the Yorba Linda Water District Implementing Action Level 1 of the Water Shortage Contingency Plan established by the 2005 Urban Water Management Plan calling for an immediate voluntary ten percent reduction in water use, and WHEREAS, the Board of Directors has reviewed and desires to amend the Action Stage Levels identified in Chapter 8.1.1 and Chapter 8.4.2 of the Water Shortage Contingency Plan established by the 2005 Urban Water Management Plan. NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of Yorba Linda Water District as follows: Section 1. That the 2005 Urban Water Management Plan - Chapter 8.1.1 of the Water Supply Shortage Stages and Conditions Levels 1 through Level 4 be updated to the Stages and Conditions Levels as shown on Attachment "A" to this Resolution. Section 2. That the District Actions identified in Chapter 8.4.2 of the Water Supply Shortage Stages and Conditions Levels 1 through Level 4 as shown in the adopted 2005 Urban Water Management Plan be amended to those District Actions as shown on Attachment "B" to this Resolution. PASSED AND ADOPTED this 14th day of August 2008 by the following called vote: AYES: NOES: ABSENT: ABSTAIN President, John W. Summerfield Yorba Linda Water District ATTEST: Secretary, Michael A. Payne Yorba Linda Water District RESOLUTION NO. 08-10 ATTACHMENT "A" TO RESOLUTION OF THE BOARD OF DIRECTORS OF YORBA LINDA WATER DISTRICT AMENDING CHAPTERS 8.1.1 AND 8.4.2 OF THE ADOPTED 2005 URBAN WATER MANAGEMENT PLAN 8.1.1 Stages of Action In Table 8.1-1: Water Supply Shortage Stages and Conditions, stages are discussed during which various conservation measures will be imposed by Ordinance No. 91-02, beginning with voluntary conservation and leading to various stages of mandatory compliance in the event that the water supply experiences shortages up to a 30% reduction of the water supply. Level 1: Voluntary Conservation Measures (Targeted 10%o Reduction) Level 1 measures may be declared by the Board of The Board of Directors shall, by separate Directors when, in their judgment, the possibility exists Resolution, establish voluntary conservation YLWD may not be able to meet all of the demands of goals and advise customers of ways to its customers without punitive surcharges levied conserve water. against YLWD due to restrictions on imported supply. Level 2: Mandatory Conservation - Water Watch (Targeted 10 % Reduction Level 2 measures, hereinafter referred to as 'Water The Board of Directors shall, by separate Watch", may be declared by the Board of Directors Resolution, determine the extent of when, in their judgement, the probability exists that conservation required by setting a percentage YLWD will not be able to meet all of the water of the Base Target Amount for high priority and demands of its customers without punitive surcharges low priority water use, advise customers of levied against YLWD due to restrictions on imported ways to save water and may enforce such supply. allocation by mandating certain practices...... Stage 3: Mandatory Reduction - Water Warning (Targeted 20 % Reduction) Water Supply Conditions Percent Shortage Water Supply Conditions Percent Shortage Level 3 measures, hereinafter referred to as "Water Warning", may be declared by the Board of Directors when, in their judgment, YLWD will not be able to meet all of the water demands of its customers without punitive surcharges levied against YLWD due to restrictions on imported supply. The Board of Directors shall, by separate resolution, determine the extent of conservation required, set a percentage of the Base Target Amount for high priority and low priority water use, advise customers of ways to save water and may enforce such allocation by mandating certain practices..... Stage 4: Water Emergency (Targeted 30% Reduction) Level 4 measures, hereinafter referred to as "Water The Board of Directors shall, by separate Emergency', may be declared by the Board of Directors when the failure of any supply or distribution facility, whether temporary or permanent, occurs in the water distribution system of the State Water Project, Metropolitan Water District of Southern California, Municipal Water District of Orange County, Orange County Water District or Yorba Linda Water District Resolution, determine the extent of conservation required, set a percentage of the Base Target Amount for high priority and low priority water use, advise customers of ways to save water and may enforce such allocation by certain practices. may seriously affect the ability to supply water to customers. RESOLUTION NO. 08-10 ATTACHMENT "B" TO RESOLUTION OF THE BOARD OF DIRECTORS OF YORBA LINDA WATER DISTRICT AMENDING CHAPTERS 8.1.1 AND 8.4.2 OF THE ADOPTED 2005 URBAN WATER MANAGEMENT PLAN Consumption Reduction Methods and Prohibitions Actuation Stage .Aid":i ;k•rv'` i'~~I'i', 35 3 ' 4f. YM III a"Iii~iiia e.tT Pi'4j~,°..x q ~:Ftz°Yd t ~.i. yy '.alt nR1. m~Y 'aVI'r'4."i.m ..1'k' id~u Cll,~ x y S' 4 r a"w.. 4 ~`i'x:~°^~I "i 3 Ir u,~a~ r ,[~~i I'.. '.I..li„,.: "~'•^t; t <a „i a;t 1 1 Check monthly for plumbing leaks and any leaks found should be repaired Level 1 immediately. Irrigate commercial nurseries, golf courses, parks, school yards, traffic medians and other public open space and other non residential landscaped 2. Level 1 areas no more often than every third day, and only between the hours of 6:00 p.m. and 5:00 a.m. Reduce outside Irrigation schedules to the absolute minimum to keep 3. important plants alive. Withhold fertilizer to Inhibit new growth. Level 1 Residential customers with addresses ending with an even number water lawns, landscaping and other turf areas only on even number days of the month and between the hours of 4:00 p.m. and 10:00 a.m. Residential 4. Level 1 customers with addresses ending with an odd number water, lawns, landscape, and other turf areas only on odd number days of the month and between the hours of 4:00 p.m. and 10:00 a.m. Adjust sprinklers to avoid "watering" sidewalks and gutters, and lower 5. Level 1 pressure to avoid creating a wasteful mist. Actuation Consumption Reduction Methods and Prohibitions Stage Eliminate washing of sidewalks, walkways, buildings, walls, patios, driveways, parking areas or other paved surfaces, or walls except to 6. eliminate conditions dangerous to public health or safety or when required Level 1 as surface preparation for the application of architectural coating or painting, and to alleviate immediate fire hazards. Curtail water use to clean, fill or maintain levels in decorative fountains, 7. ponds, lakes, or other similar aesthetical structures unless such water use is Level 1 approved in advance by YLWD. Curtail water used for the initial filling or refilling of swimming pools, spas or 8. ponds unless such water use is approved in advance by YLWD. Level 1 Replacement due to evaporation Is permitted.. Curtail washing of motor vehicles, trailers, boats and other types of equipment unless a bucket and a hose equipped with a positive shutoff 9, nozzle for quick rinses is used. Washing of vehicles may be done by a Level 1 commercial car wash that uses recycled water. Display notice that water will be served only upon request at all restaurants, 10. hotels, cafes, cafeterias or other public place where food is sold, served or Level 1 offered for sale. Water should only be served when requested by a customer in restaurants, 11 hotels, cafes, cafeterias or other public places where food is sold or offered Level 1 for sale. Post notice of the water supply shortage In each room of hotels, motels, inns, guest houses, bed and breakfast facilities and short-term commercial 12. Level 1 lodgings along with an explanation of necessary compliance measures taken by the establishment. Consumption Reduction Methods and Prohibitions Actuation Stage Install low-flow shower heads, toilet dams or low-flow toilets, and faucet 13., flow restrictors in each room of hotels, motels, inns, guest houses, bed and Level 1 breakfast facilities and short-term commercial lodgings. 14. Hand water, plants with a positive shut-off hose nozzle. Level 1 15. Place a plastic bottle, bag or dam in all toilets. Level 1 16, Use automatic dish and clothes washers for full loads only. Level 1 Insulate hot water pipes to reduce waiting time for hot water. Install 17_ Level 1 circulating hot water system or point-of-use water heater. 18. Turn off the water while brushing teeth, washing hands and/or shaving. Level 1 19. Install water saving shower heads and/or flow restrictors. Level 1 Take shorter showers. Turn off the water when lathering, shampooing, or 2U• Level l shaving. Turn the shower back on to rinse. Capture bath/shower warm-up water in buckets and use the water to irrigate 21. plants or to flush toilets. Level 1 22. Use garbage disposers sparingly. Level 1 23. Do not plant any annuals or new plants that will require extra watering. Level 1 Place mulching material in landscaped areas to decrease soil moisture 24. Level 1 evaporation. 25. Use a broom to dean outside patios, porches and sidewalks. Level 1 Cover spas and swimming pools when not in use. If spa or pool will not be 26. used, make necessary preparations for not refilling the spa or pool while Level 1 shortage lasts. District Actions Limituse of water from fire hydrants to fire fighting, approved construction 1. activities or other activities as approved by YLWD as necessary to maintain Level 1 the health, safety and welfare of the public. Turn off all construction meters until the condition s) causing the shortage 2, Level 1 are abated to the satisfaction of the General Manager. Actuation Consumption Reduction Methods and Prohibitions Stage